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Touch screens not responding


texas3622

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Posted

One of our touch screens periodically (about every 24 hrs) goes to sleep and won't respond when I try to call using intercom. is there a setting that needs to be changed?


Posted

Is it a portable you are talking about? Wall TSs don't "sleep" as such... At any rate, I think I know what you are talking about and yes, I have seen the freeze problem on the cam 7" IWs.

Posted

I've seen them too.

When using intercom, TScreens should have powersaving features disabled. Keep in mind that not responding to intercom isn't all THAT strange when in sleep mode as it now only checks in once in a while or when you "wake" it manually. There's no way for the system to reach it this very moment. Not that I wouldnt want this to work - just pointing it out.

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