Jump to content
C4 Forums | Control4

Can't get Zigbee to work on MC


Recommended Posts

I don't know what the issue is, but I replaced a media controller in our show room with a new one. Saved the program and loaded it to the new device. Seems to work fine, except I am unable to use zigbee. I try to learn system remotes and dimmers and nothing happens. I checked the status of the Media Controller and everything is enabled. I power cycled, used system update (i'm on the most recent version) but I'm stumped. I'll probably make a call into tech support here in a bit, but does anyone have any other ideas as to what I can do to figure this out?

Link to comment
Share on other sites


You are a man among men. That did it.

FIX:

When updating the Media Controller from a previous state, for some reason the Zigbee Status is displayed as: Unknown. Removing the MC from the program, re-learning it and re-doing the connections fixes the problem. Thanks for the quick responce Maxspivak!

Link to comment
Share on other sites

  • 1 month later...

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.