I have dimmable halogens in all of my rooms, except the outside balcony. The switch on the wall is the same C4 zigbee switch I have in all rooms. I figured the outside werent dimming because they were florescent bulbs so  I went to the store and bought some dimmable bulbs.  I installed them and they still dont dim. Do I have to call my installer for this basic little job also. 

I have dimmable halogens in all of my rooms, except the outside balcony. The switch on the wall is the same C4 zigbee switch I have in all rooms. I figured the outside werent dimming because they were florescent bulbs so  I went to the store and bought some dimmable bulbs.  I installed them and they still dont dim. Do I have to call my installer for this basic little job also. 

A switch and a dimmer are not the same. Do you know if they exterior lights are on a switch or a dimmer?

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How would I check? The switch is exactly the same physically as all the switches in my house that dim.  Edit: i realize this sounds really dumb.

Do you have composer express?

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Im on week 7 of my install. The guys are so unprofessional. I dont have anything.  

Can you login to my.control4.com ? 

If they gave you a license for composer HE, you will be able to download it from there.. once you have that installed.. we can see if we can help you figure out if its a switch or a dimmer..

nope dont have a login yet. something about not having a valid license. god only knows. Down here in latin america Ive learned to not fret about anything and let eveything advance at their own pace.  The only one rule to adhere by, is NEVER pay in advance.

You can open the box and take switch out and get model #?

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Will do when I home tonight!

Much easier way to determine if it's a switch or dimmer. 

 

Switchs make an audible "click" when turning on/off. Dimmers do not.