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No Surround Sound Modes


QRD

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Hi,

I am having an issue with the T3 screens not operating watch, however I don't have any issues with the remote controls. The message I get on the T3 screens is No Surround Sound Modes. 

Has anyone come across this one previously...?

Thanks,

Glen

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6 answers to this question

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? Can you take a picture?

Hi mate, I have taken a screenshot from my phone as it is the same error on all touch devices and I am currently not in the office.

I have narrowed it down to the Oppo Blueray Player (BDP-103 [iR] driver). I have removed and reinstalled and refreshed and that hasn't changed anything.

I am finding it very strange as the SR-250/260 remotes work 100%/no issues....

683197be6d0f6ecb253e302a3726ebdb.jpg

Sent from my SM-N920I using Tapatalk

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Hmm. It's almost if it's selecting a receiver for some reason or other - do you know what Oppo driver you are using? I wonder if it's been made using a receiver proxy for some reason by your dealer...

Hi mate, I have taken a screenshot from my phone as it is the same error on all touch devices and I am currently not in the office.

I have narrowed it down to the Oppo Blueray Player (BDP-103 [iR] driver). I have removed and reinstalled and refreshed and that hasn't changed anything.

I am finding it very strange as the SR-250/260 remotes work 100%/no issues....

683197be6d0f6ecb253e302a3726ebdb.jpg

Sent from my SM-N920I using Tapatalk

Its the BDP-103 [iR] which I loaded from C4 online Drivers. I have any of my dealers use this one on their projects. To myknowledge they haven't had any issues at all

Sent from my SM-N920I using Tapatalk

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Hmm - that's a receiver driver alright - which could explain why you'd get a receiver interface pop-up. I'd take this one up with C4 tech support as it's a C4 created driver.

I'm uncertain why they would use the receiver proxy for this - nor could I tell you why it works elsewhere - not sure if it may be due to the latest ssytemv ersion etc.

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Can you switch it to serial control?  Is it the driver works driver? I know it's made with receiver protocol so they can give direct access to Netflix Vudu. 

Receiver_serial_oppo_BDP103[SERIAL][DriverWorks].c4i

use this all the time with rs232 and works great. 

Question- that screen shot you posted. How "deep" is that into watch? You press watch next option cable blu Ray Apple etc? You might need to unhide the main oppo driver 

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