Logenex teledoorbell relay to Control4 to trigger event

[ee999]

Hi all, I saw the following post and had a few questions.

"Logenex makes a doorbell system called teledoor. The door station ties into you phone lines and rings the phone and you can talk to the people at the door. The main teledoor control module has multiple relay outputs that can hook up to the contact inputs on the control4 controller to trigger events or the chime in your home. They have a unit that has an analogue camera that you could tie in with the axis ip camera server. The logenex system is not all that expensive either. One really cool feature is the call forwarding. if you are away from home you can have the door bell forwarded to a cellphone."

I have the logenex teledoorbell system and asked my dealer to hook into the control4 system to trigger an event.

I have confirmed that the logenex controller relay is properly connected to the COM/NO on my HC800. The Relay driver has been added and the connection has been made between the relay driver and the HC800 relay.

The relay driver is set to "Toggle Type". Programming is as follows: when relay is closed my security DVR is selected for my kitchen television.

However, nothing is happening when the teledoorbell is activated. My control4 dealer is unsure why its not working.

Any help would greatly be appreciated. 

[THEORY]

Sounds like you have 2 relays connected to each other which will do nothing for you.

You need to come out of the teledoorbell relay and in to a contact on the HC-800. The contacts are the way C4 would sense something.