desron33 Posted July 14, 2009 Share Posted July 14, 2009 I have had a Control4 system for three years. In that time have have had to replace the media controler twice and the multichannel amplifier once. Is this typical or have I just been unlucky? All equipment is powered through a Panamax power conditioner. Link to comment Share on other sites More sharing options...
RyanE Posted July 15, 2009 Share Posted July 15, 2009 I'm sorry to hear you had reliability issues with some of your Control4 gear.The first generation of products definitely had more reliability issues than the current generation, and probably the worst offenders were the two you've mentioned.I don't know what the specific issues with the Media Controller are/were, but the v.1 amplifier had a power supply module (from a power supply company) that failed too often.Since the reliability has gone up, Control4 has extended the Manufacturers warranty on new equipment to 2 years with the latest generation of equipment, where it was 1 year with the 1st-generation gear.RyanE Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 15, 2009 Share Posted July 15, 2009 I have a media controller and V1 16 channel amp that are a little over two years old...no problems here.Sorry to hear about your bad luck. Link to comment Share on other sites More sharing options...
forwardslash Posted July 16, 2009 Share Posted July 16, 2009 same here. v1 media controllers, switch and amp - no issue. knock on wood. sorry to hear.. is it getting fried? Link to comment Share on other sites More sharing options...
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