davidawright Posted July 21, 2009 Share Posted July 21, 2009 Just had a relatively basis Control 4 system installed by my dealer. HC-300, Multi-Channel Amplifier with eight listening zones, 7" touch screen POE, Home theater, iPod dock, Readynas Duo 500GB, Linksys WRVS4400N router and a Dlink 5 port switch.Worked for about a week and then had a power bump. Not sure if it was a surge, however all gear is surge protected but no UPS. Home theater worked fine, TV, DVD, Digital Music etc. but was not getting power to the digital music zones through Multi-Channel Amplifier. Was able to access digital music through touch screen from Readynas and iPod and had complete functionality except for no sound.Dealer made a site visit and determined the HC-300 had reset itself to Zigbee from Ethernet and corrected the problem. This worked for a day and then back to no sound.Dealer made a second visit and is experiencing a brief network error message when accessing the system with the SR-250 remote. The home theater zone however still works. The dealer thinks it might be a problem with my router or switch and plans to make a third visit to replace router and switch with an eight port Netgear router.Are we on the right track?David Link to comment Share on other sites More sharing options...
brian m Posted July 21, 2009 Share Posted July 21, 2009 make amp on static ip outside dhcp, trash the d-link switch , make sure 4400n is version 2 or on x.13 firmware if ver1, id amp only with ip (not zigbee) .. make hc300 static outside dhcp Link to comment Share on other sites More sharing options...
davidawright Posted July 21, 2009 Author Share Posted July 21, 2009 The WRVS4400N is only a four port router and looks like seven ports are being used for my setup. What should I replace the Dlink switch with?David Link to comment Share on other sites More sharing options...
brian m Posted July 21, 2009 Share Posted July 21, 2009 a good cisco or netgear unmanaged 8 port switch - or a dell .. the cisco SD208 is a good switch to use with control4 Link to comment Share on other sites More sharing options...
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