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Control4 T3 Touch Panel stuck with error message "No Command"


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Dear C4 community,

I have a T3 Touch Panel that was working fine until recently (e.g. it would freeze when someone rang the doorbell).

Today, I tried resetting it but it came up with the error message "No Command.". This was displayed under the C4 logo with the yellow triangle exclamation mark. I tried a full factory reset but no luck.

Does anyone have any advice?

Thanks very much
G

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