$Genius Posted June 28, 2021 Share Posted June 28, 2021 Hi experts. Is it possible to rewind an HC800 form OS3.1.0 back to OS2.10.4? Thanks Karlos Quote Link to comment Share on other sites More sharing options...
0 -defunct- Posted June 28, 2021 Share Posted June 28, 2021 Yes, but I would only go to 2.10.6 if you do. Ideally you should be on 3.2.2 if possible. Quote Link to comment Share on other sites More sharing options...
0 $Genius Posted June 28, 2021 Author Share Posted June 28, 2021 4 hours ago, Dunamivora said: Yes, but I would only go to 2.10.6 if you do. Ideally you should be on 3.2.2 if possible. Thanks Dunamivora - appreciate your comments. I need to stay with OS 2 as I dont think the rest of my gear will safely upgrade to 3.x.x without the risk of becoming bricked. I am only replacing the main controller (HC800) because it got nuked by a lightning strike - very spectacular - massive flash out of the controller a bang and a carbon burn mark on the wall. - The controller is now a charred pile of HC800 oxide. My replacement controller is running OS3 and as such, it is far safer to return that to OS2 and the highest OS I have access to is 10.4. Been stable for years so perfectly happy with that. Just want our system back to how it was before the storm. I assume that the way to rewind it is to simply press and hold the reset button and have it fold back to factory which I presume will be some version of OS2? Please confirm that this is the way forward as I am nervous about resetting only to completely lock up my new controller.... Best. Don K 5 hours ago, $Genius said: Hi experts. Is it possible to rewind an HC800 form OS3.1.0 back to OS2.10.4? Thanks Karlos Quote Link to comment Share on other sites More sharing options...
0 mstafford388 Posted June 28, 2021 Share Posted June 28, 2021 Device image updater allows you to select which OS to send to an individual controller. It's software your dealer can get. Quote Link to comment Share on other sites More sharing options...
0 -defunct- Posted June 28, 2021 Share Posted June 28, 2021 4 hours ago, $Genius said: Thanks Dunamivora - appreciate your comments. I need to stay with OS 2 as I dont think the rest of my gear will safely upgrade to 3.x.x without the risk of becoming bricked. I am only replacing the main controller (HC800) because it got nuked by a lightning strike - very spectacular - massive flash out of the controller a bang and a carbon burn mark on the wall. - The controller is now a charred pile of HC800 oxide. My replacement controller is running OS3 and as such, it is far safer to return that to OS2 and the highest OS I have access to is 10.4. Been stable for years so perfectly happy with that. Just want our system back to how it was before the storm. I assume that the way to rewind it is to simply press and hold the reset button and have it fold back to factory which I presume will be some version of OS2? Please confirm that this is the way forward as I am nervous about resetting only to completely lock up my new controller.... Best. Don K Yes, holding the button will reset it. If you are in the U.S., a repair like that should be covered under a home warranty and with the right dealer can include an entire network and smart system upgrade paid for by the insurance. Quote Link to comment Share on other sites More sharing options...
0 $Genius Posted July 9, 2021 Author Share Posted July 9, 2021 Thanks everyone. All up and running - sitting on OS 10.1 for now until I can register the controller somehow. Looks like an unregistered controller cant be upgraded. Appreciate your help' Quote Link to comment Share on other sites More sharing options...
0 msgreenf Posted July 9, 2021 Share Posted July 9, 2021 Correct. Unregistered controllers can use any online services. Quote Link to comment Share on other sites More sharing options...
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$Genius
Hi experts.
Is it possible to rewind an HC800 form OS3.1.0 back to OS2.10.4?
Thanks
Karlos
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