DrGonzo65 Posted December 6, 2021 Share Posted December 6, 2021 Prior to Learning about the Access Agent, I had given some people access to my home through customer portal. Add the user, get them to set up a C4 account, then they are a user for my system. This was for parents and house sitters. Then, I realized that I would like to get more granular control of what they have access to. I started reading into the Access agent and, it's...well...fine. Tolerable at least in terms of control. Here's the rub, though. The users I set up on the customer portal show up in Identity Agent as "Portal" users, and those do not show up in Access Agent. So, that means that no one that you want to control through Access Agent would be allowed to access the system remotely. Is that true? I mean, every single home automation system outside of this has fine-grained user control, how is this system so behind the times for the price. Is there something I'm missing? Can you map Portal created users to local users? Quote Link to comment Share on other sites More sharing options...
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