akg4y Posted November 25, 2009 Share Posted November 25, 2009 I just got my CA Motion detectors installed and they arent quite working as expected. Basically neither one will detect initial motion until I am right in front of them and virtually do a jumping jack. After they detect initial motion they seem a bit more sensitive but still not great. Also, one of them after it detects motion it thinks it is detecting motion for the next 15 minutes regardless of if anyone is in the room (based on the icon on my touchpanels). The other one stops detecting motion after about 30 seconds if there is no motion.Any ideas/similar experiences? Link to comment Share on other sites More sharing options...
henniae Posted November 25, 2009 Share Posted November 25, 2009 Sounds like configuration and programming issues. There are sensitivity and occupancy parameters that can be set. Can you post your project and/or screen shots of the motion detector configs? Link to comment Share on other sites More sharing options...
akg4y Posted November 25, 2009 Author Share Posted November 25, 2009 Can I get to the motion detector configs in HE? Link to comment Share on other sites More sharing options...
henniae Posted November 25, 2009 Share Posted November 25, 2009 Can I get to the motion detector configs in HE?I don't know if HE can see the motion detector configs. If you upload the project file (without media) it can be opened in virtual mode of composer pro. Link to comment Share on other sites More sharing options...
ILoveC4 Posted November 25, 2009 Share Posted November 25, 2009 You can access it on HE, I'm 99% certain of that. Link to comment Share on other sites More sharing options...
akg4y Posted November 25, 2009 Author Share Posted November 25, 2009 From what I can tell the 1% wins... Link to comment Share on other sites More sharing options...
henniae Posted November 25, 2009 Share Posted November 25, 2009 From what I can tell the 1% wins... I think some of your choices are1. Have your dealer log in remotely2. Have your dealer make a site visit3. Let a dealer from these forums log in remotely to have a look4. Upload your project so a dealer here can take a lookThere are a lot of dealers on these forums that do remote help so it is not uncommon. Link to comment Share on other sites More sharing options...
akg4y Posted December 2, 2009 Author Share Posted December 2, 2009 My dealer upped the sensitivity to 9 and now the motion detection is much better, thanks everyone. Link to comment Share on other sites More sharing options...
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