Jump to content
C4 Forums | Control4

[Status Update]C4 Intercom Anywhere calls delivered without video.


msgreenf

Recommended Posts

Jul 1, 13:51 EDT
Investigating - We have identified an Intercom Anywhere issue where less than 8% of total calls are connecting with audio only. The vast majority of this happens when the user is on their mobile carrier connection. We are aware and actively investigating root cause. More details to follow. Thanks, Your Snap One Engineering team.

View the full article

Link to comment
Share on other sites

  • 1 month later...

Did this ever get fixed as I have this exact issue.  Tried the suggestions and the video is always hit or miss on my DS2 mini but always have video with the touchscreens. I have video on my intranet but no video when on cellular or internet wifi. Sounds like a port issue.

Link to comment
Share on other sites

This thread is quite old. Please consider starting a new thread rather than reviving this one.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.