Jump to content
C4 Forums | Control4

No device response from app UI interaction - iOS (322.22.0)


Recommended Posts

Hey C4 Devs, I”m experiencing an odd issue with our wall mounted iPads. If the iPads haven’t been used for an extended period of time, something like 6-8hrs min, then the app doesn’t seem to work anymore. The app UI works, I’m able to navigate rooms, tap buttons, move light sliders, etc. but the actions the UI is associated with dont actually trigger, so those buttons dont do anything, the dimming sliders dont dim lights, nothing actually happens. I dont get any error messages in the app, no disconnect modal. I have to leave the iOS app,  swipe up to quit it, and restart it from scratch to reconnect (maybe a settings sync might “reconnect” the UI, I’ll try it next time it happens).

iOS app: 322.22.0
iOS Version: 15.5
Director: 3.3.0.628678

Link to comment
Share on other sites

  • 1 month later...

This thread is quite old. Please consider starting a new thread rather than reviving this one.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.