zg825 Posted July 15, 2022 Share Posted July 15, 2022 Any suggestions on the control4 doorbell to help speed it up? Whenever someone hits the button, I get notified very quickly but when I hit the button to answer, it takes 2-3 minutes to load up it seems. This is pretty unacceptable and makes it useless as a video doorbell to talk to someone. not sure what I can check to see how to speed it up or if others have suggestions. Even though I just bought it, might scrap it and go back to a ring and buy a motion sensor instead because I’ll need it to work. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 15, 2022 Share Posted July 15, 2022 What model doorbell? What control4 OS version? Quote Link to comment Share on other sites More sharing options...
zg825 Posted July 15, 2022 Author Share Posted July 15, 2022 It is C4-VDB-E (POE) . I am using 3.3.0 and the latest version of the app (322.25.0) . I noticed that when I am in Wifi (Any wifi, it doesn't need to be my house), the cameras load up very fast. When I am using cell signal (4 Bars, 5G), the cameras won't load up. but control4 will load up relatively fast. I think this issue of the cameras not being displayed is just a problem when it's not on Wifi. I can go to my HikConnect app and see my cameras which load up fine with no issue on cell signal. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 15, 2022 Share Posted July 15, 2022 what is your internet upload speed on your home network? Quote Link to comment Share on other sites More sharing options...
zg825 Posted July 15, 2022 Author Share Posted July 15, 2022 It’s 93mbps Quote Link to comment Share on other sites More sharing options...
msgreenf Posted July 15, 2022 Share Posted July 15, 2022 Upload? Quote Link to comment Share on other sites More sharing options...
zg825 Posted July 15, 2022 Author Share Posted July 15, 2022 Yes, my eero says upload is 93 Quote Link to comment Share on other sites More sharing options...
zg825 Posted July 16, 2022 Author Share Posted July 16, 2022 I had another issue with my control4 and reset the system. It looks like the cameras are working now when on cell signal Quote Link to comment Share on other sites More sharing options...
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