JRD4NN Posted August 8, 2022 Share Posted August 8, 2022 Hi, Whenever I try to connect to the system on the OS 3 app, it fails to connect and gives the same 408a error code every time. What can I do to fix this? Thanks Quote Link to comment Share on other sites More sharing options...
mstafford388 Posted August 8, 2022 Share Posted August 8, 2022 Delete the app and reinstall. Does your system work fine from a remote/touchscreen? Quote Link to comment Share on other sites More sharing options...
South Africa C4 user Posted August 8, 2022 Share Posted August 8, 2022 If you have a large project and you are getting this error after around 90 seconds of trying to connect them choose the Extended Sync option and try again. Quote Link to comment Share on other sites More sharing options...
JRD4NN Posted August 8, 2022 Author Share Posted August 8, 2022 2 hours ago, mstafford388 said: Delete the app and reinstall. Does your system work fine from a remote/touchscreen? I am away from the place right now, so 4Sight is active. It connected when I first logged in, but after it didn’t. Could the error also appear due to no internet connectivity w/ the Director? Quote Link to comment Share on other sites More sharing options...
mstafford388 Posted August 8, 2022 Share Posted August 8, 2022 If director can't reach the C4 servers you won't be able to connect remotely so yes no internet connectivity would certainly be a problem. Quote Link to comment Share on other sites More sharing options...
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