afraga Posted September 4, 2022 Share Posted September 4, 2022 Hi everyone, Just got a home theatre setup a couple weeks ago and I am finding the Neeo controller connection to the Shield very flaky. For days I have been puzzled by the flakiness of Neeo with Nvidia Shield, but the pattern seems to be that once I connect Express VPN inside the Shield to access some streaming services, it will cause the Neeo controller to lose control of the Shield after awhile and not come back. If I disconnect Express VPN and reboot the Shield, I seem to regain control of the box with C4 Neeo remote. Sometimes it may take a few reboots. I don't understand why the external VPN connection would affect the internal network IP control over the Shield. I have tried to setup Static IP for the Shield on my router, but did not make any difference. Has anyone experienced this and has been able to work around it? Is there an option to use an IR over USB adapter and use the more stable C4 IR cables? The instability is super annoying for a controller of this price. I hope there's a way to make this more reliable. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 5, 2022 Share Posted September 5, 2022 Cause the VPN is taking all the traffic and the neeo isn't able to communicate on the local IP in. Quote Link to comment Share on other sites More sharing options...
afraga Posted September 5, 2022 Author Share Posted September 5, 2022 1 hour ago, msgreenf said: Cause the VPN is taking all the traffic and the neeo isn't able to communicate on the local IP in. In Express VPN settings, device local network access is already enabled. I can control the device for some time. It stops some time in the middle of a movie. From other threads I see many people having stability issues with C4 and the Shield. I am wondering how others have worked around this. Quote Link to comment Share on other sites More sharing options...
SpencerT Posted September 5, 2022 Share Posted September 5, 2022 45 minutes ago, afraga said: Hmm....I thought VPN would only affect external traffic. I will look into it. Thanks msgreenf. There should be a way to enable local traffic in VPN. I will look into it and report experiment results . You need a split tunnel VPN to allow local traffic. msgreenf and afraga 2 Quote Link to comment Share on other sites More sharing options...
afraga Posted September 5, 2022 Author Share Posted September 5, 2022 14 hours ago, SpencerT said: You need a split tunnel VPN to allow local traffic. Thanks SpencerT. That's exactly it. In Express VPN I can enable VPN only to the streaming apps I need, and with that, the issue seems to be resolved. Thanks everyone! msgreenf and SpencerT 2 Quote Link to comment Share on other sites More sharing options...
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