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Spotify and C4 - Music Starts Playing After Being Shut Off


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Scenario

·         Composer HE 3.3.0

·         Controller 3.2.1.592369-res

·         Samsung Galaxy S21+ with current Android operating system

Symptoms

·         Within Spotify on my phone, I select a playlist and then launch C4 room(s) I want to deliver music to (all via Spotify)

o   Volume is preset for each room

·         When I press “Pause” in Spotify and then “End Session” in the C4 app everything apparently shuts down

·         Intermittently, 5-10 minutes later the music comes back on in all of the rooms at a high volume level

o   This even happens after I press pause in Spotify app and SWIPE away the app to close it

·         What is causing the music to start playing again?

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I don't have a definitive answer, but I have experienced this as well. What I ended up doing was to go into the Spotify app and make sure it's not connected to Control4 via Spotify connect.  I do not recall it ever happening when I did that. Another thing I've done is disable Auto Play. I'm not sure if that had any impact or not. Hopefully someone else knows for sure, but those are things you can try at least. There are a lot of VERY knowledgeable people on here, so it's likely someone will be able to fill in the blanks. 

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26 minutes ago, johnpg said:

go into the Spotify app and make sure it's not connected to Control4 via Spotify connect

This - with auto play and how spotify connect works (as in it's not actually running on your phone anymore, your phone becomes an interface only) closing the Spotify app just leaves the session in play, and as you pause then shut off, it likely restarts after awhile, then autoplay kicks in etc.

 

I would expect if you leave the 'pause' out in the app, and just shut the rooms off in C4, it would kill the stream, but with the pause added it may not be.

Ending the spotify connect session will kill it off for sure.

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One step at a time: I will go into each room and disable auto play and give it a week or so to see what happens. Step two, if needed, will be to go into Spotify settings and turn off "Spotify Connect in background". Question: isn't Spotify Connect the way I am able to launch Spotify and then select my C4 zones within Spotify?

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7 minutes ago, TVC15 said:

Question: isn't Spotify Connect the way I am able to launch Spotify and then select my C4 zones within Spotify?

Yes ... and no. The point being that with Spotify Connect, you actually hand off the actual streaming from your phone to the C4 controller (vs for example airplaying youtube music). So your phone is, at that point, no longer the streaming device, so closing the app (or leaving with your phone) won't stop the active stream.

Said differently, your spotify app on your phone is no longer actually 'playing' the music, it's just an interface to see and control the music in Control4 (or any other spotify connect device)

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1 minute ago, Cyknight said:

Yes ... and no. The point being that with Spotify Connect, you actually hand off the actual streaming from your phone to the C4 controller (vs for example airplaying youtube music). So your phone is, at that point, no longer the streaming device, so closing the app (or leaving with your phone) won't stop the active stream.

Said differently, your spotify app on your phone is no longer actually 'playing' the music, it's just an interface to see and control the music in Control4 (or any other spotify connect device)

Got it! Trying Auto Play = NO first.

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