BigK Posted September 9, 2022 Share Posted September 9, 2022 So I have my TVs and audio sound system through C4 (sorry, I'm not a tech guy and my installer is out of country). Every thing has been working fine, but this morning I cannot connect to the system via the app, or the touch pads. I have tried to power cycle the rack, but no change. What is going on? Everything worked last night, and now this morning I cant even turn on the TV. Thanks Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted September 9, 2022 Share Posted September 9, 2022 Probably best you get a remote dealer to log in and check things out to see what’s going on. also make sure your networking devices are all on. more than happy to help with this pm me thanks Muj Quote Link to comment Share on other sites More sharing options...
BigK Posted September 9, 2022 Author Share Posted September 9, 2022 Thank Muj. I just joined and cannot PM I think (i'll check again). What would you need from me in order to remote login to the system? Quote Link to comment Share on other sites More sharing options...
Amr Posted September 24, 2022 Share Posted September 24, 2022 On 9/9/2022 at 3:47 PM, BigK said: Thank Muj. I just joined and cannot PM I think (i'll check again). What would you need from me in order to remote login to the system? You will need to link his email in customer.control4.com so he can remotely login! Quote Link to comment Share on other sites More sharing options...
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