BigRay Posted September 13, 2022 Share Posted September 13, 2022 Control4 Remote & App doesn’t turn on/off TV any longer. I can turn on TV with Sony & Xfinity remote. Then the Control4 Remote can control TV, except not turn off. Any suggestions? Was there a recent SW upgrade? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted September 13, 2022 Share Posted September 13, 2022 Nothing auto updates but I bet the IP changed. Need a dealer to help fix Quote Link to comment Share on other sites More sharing options...
BigRay Posted September 14, 2022 Author Share Posted September 14, 2022 Thank you! Quote Link to comment Share on other sites More sharing options...
dw886 Posted September 23, 2022 Share Posted September 23, 2022 On 9/13/2022 at 7:59 PM, BigRay said: Thank you! Did you get this fixed? I have one Sony TV in a project controlled via IP, and it turns ON, switches input, controls volume, etc, - everythings works, but it will NOT turn OFF via IP... Quote Link to comment Share on other sites More sharing options...
BigRay Posted September 23, 2022 Author Share Posted September 23, 2022 I waited 2 days before calling my Control4 guy because I was busy and miraculously it fixed itself. Thank you for your follow-up & concern. Quote Link to comment Share on other sites More sharing options...
SpencerT Posted September 23, 2022 Share Posted September 23, 2022 Make a reservation in your router (or DHCP server) for that TV. Quote Link to comment Share on other sites More sharing options...
Amr Posted September 25, 2022 Share Posted September 25, 2022 I don’t get it really, some installers think it’s okay to leave DHCP on for everything! Auto healing is a hit/miss thing and can save a trip or remote login to fix these small things! Quote Link to comment Share on other sites More sharing options...
SpencerT Posted September 25, 2022 Share Posted September 25, 2022 DHCP is fine... With a reservation to make sure the device pulls the same address every time. Quote Link to comment Share on other sites More sharing options...
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