Jackl Posted October 6, 2022 Share Posted October 6, 2022 I have had this issue for several months. When I go to when>>then, view my automations, I get a gray screen that says loading automations but nothing ever happens. I have ad blockers off and it does the same thing on iPhone, iPad, and pc with multiple browsers. My installer is not responsive so have given up on them. Any suggestions of what I could do? Quote Link to comment Share on other sites More sharing options...
Andrew luecke Posted October 6, 2022 Share Posted October 6, 2022 Any idea what version of control 4 firmware you're running. It's possible too you have network issues or are using drivers with issues Quote Link to comment Share on other sites More sharing options...
Jackl Posted October 6, 2022 Author Share Posted October 6, 2022 Not sure. My account says the following. The last time my installer was here, about 3 months ago, he ran an update on the system. This may have been when the when-then problem started or just a coincidence. MY CONTROLLER control4_ea3_000FFF966F32 Activated on 3/3/2021 8:18:11 PM Checked-in on 10/6/2022 7:49:53 PM Smart Home OS 3.3.0 Quote Link to comment Share on other sites More sharing options...
Andrew luecke Posted October 6, 2022 Share Posted October 6, 2022 Probably best to speak to your installer. Also try disabling any web browser extensions temporarily or using incognito mode Quote Link to comment Share on other sites More sharing options...
cjh Posted October 6, 2022 Share Posted October 6, 2022 Curious @Jackl - does 4sight work for you? I have exactly the same problem as you. (Have given up) For me, 4sight also doesn’t work. (Also, have given up). Everything else works like a champ. Nobody can figure it out. Quote Link to comment Share on other sites More sharing options...
lippavisual Posted October 7, 2022 Share Posted October 7, 2022 Re-register your controller. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted October 7, 2022 Share Posted October 7, 2022 And make sure you don't have any ad blocking extensions enables Quote Link to comment Share on other sites More sharing options...
Sledgrl Posted February 12 Share Posted February 12 On 10/6/2022 at 12:06 PM, Jackl said: I have had this issue for several months. When I go to when>>then, view my automations, I get a gray screen that says loading automations but nothing ever happens. I have ad blockers off and it does the same thing on iPhone, iPad, and pc with multiple browsers. My installer is not responsive so have given up on them. Any suggestions of what I could do? Just wondering if you found any resolution? I to have the exact same issue and my installer gave up. Tried everything to fix. Quote Link to comment Share on other sites More sharing options...
Andrew luecke Posted February 12 Share Posted February 12 Are you running third party AV btw? Quote Link to comment Share on other sites More sharing options...
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