Mjhill1234 Posted October 24, 2022 Share Posted October 24, 2022 Good evening. I am having some problems adding my TIDAL account details. I go to the authentication link and authenticate successfully, I get a message back from apps.control4.com saying "Success! Close this window and return to the Control4 app" but the account is not added and I get into an endless loop. Same if I try and do it via Composer. Any ideas? Driver version is 160. Thanks Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted October 24, 2022 Share Posted October 24, 2022 Maybe too elementary, but when in doubt, power cycle your controller. I had this happen with Tidal a while back. Quote Link to comment Share on other sites More sharing options...
Mjhill1234 Posted October 25, 2022 Author Share Posted October 25, 2022 Thanks, have tried that and still no luck Quote Link to comment Share on other sites More sharing options...
msgreenf Posted October 25, 2022 Share Posted October 25, 2022 What driver version and os version? Quote Link to comment Share on other sites More sharing options...
Mjhill1234 Posted October 25, 2022 Author Share Posted October 25, 2022 3 hours ago, msgreenf said: What driver version and os version? Driver v160 OS 2.10.6 looks like there may be a general problem Quote Link to comment Share on other sites More sharing options...
Mjhill1234 Posted October 25, 2022 Author Share Posted October 25, 2022 Didn’t see this duplicate post! Quote Link to comment Share on other sites More sharing options...
iza34 Posted October 25, 2022 Share Posted October 25, 2022 Tidal Outage on Legacy OS Versions: Control4 is engaging with Tidal about potential changes on their end while we investigate the Tidal-related issue, unable to play, or login, on Control4 OS 2.10.x platforms. Even though we can reproduce the problem, we haven't made any changes and don't know why it persists on legacy Control4 OS versions. If an immediate action is required, this issue with Tidal is not present in the most current OS 3.3.x updates. We'll let you know as soon as we have more details. Quote Link to comment Share on other sites More sharing options...
Ankuse Posted November 5, 2022 Share Posted November 5, 2022 Any updates on this. I am having the same issue for last 2 or so weeks. Quote Link to comment Share on other sites More sharing options...
Amr Posted November 5, 2022 Share Posted November 5, 2022 3 hours ago, Ankuse said: Any updates on this. I am having the same issue for last 2 or so weeks. Not yet. Quote Link to comment Share on other sites More sharing options...
Cyknight Posted November 25, 2022 Share Posted November 25, 2022 To keep this up to date, A fix is made - your driver should be on 161 for the fix. This would have auto updated in most cases. Quote Link to comment Share on other sites More sharing options...
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