drmark12pa Posted November 20, 2022 Share Posted November 20, 2022 I'm having some trouble getting my Triad One amp streaming into an office room at home. I used to have it streaming in my old house but finally got around to hooking up in new house. I have it hooked up only to Ethernet and it's online in Control4, bound to audio output endpoint 1 and audio volume 1. It has same sources as my regular 8 zone amps. It appears to be playing in room when looking at on screen display but no sound in room. Everything appears connected as it used to be but can't figure out what I'm missing to allow sound... Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted November 20, 2022 Share Posted November 20, 2022 check that is on the same OS version. Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted November 21, 2022 Author Share Posted November 21, 2022 18 hours ago, Matt Lowe said: check that is on the same OS version. If the amp is connected to the Control4 system (online) shouldn't it update automatically if needed? The amp might have been 1 firmware update behind since I moved and didn't have it set it yet. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 21, 2022 Share Posted November 21, 2022 No. It doesn't auto update. It runs c4 os and must be updated Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted November 21, 2022 Author Share Posted November 21, 2022 9 minutes ago, msgreenf said: No. It doesn't auto update. It runs c4 os and must be updated Is there a way to push an update just to a single device without updating the entire system? I'm still holding off on the latest OS until I replace my HC800 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 21, 2022 Share Posted November 21, 2022 Yes Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted November 21, 2022 Author Share Posted November 21, 2022 9 minutes ago, msgreenf said: Yes I bet that is the issue now thinking of the time table as it was taken offline 8 months ago for move and now just put back online! Thanks for the direction! I will keep you posted! Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted November 21, 2022 Author Share Posted November 21, 2022 10 minutes ago, msgreenf said: Yes Dealer has to do that with Composer Pro correct? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted November 21, 2022 Share Posted November 21, 2022 1 hour ago, drmark12pa said: Dealer has to do that with Composer Pro correct? yes, should be fast - under 10 minutes Quote Link to comment Share on other sites More sharing options...
drmark12pa Posted November 22, 2022 Author Share Posted November 22, 2022 On 11/20/2022 at 2:27 PM, Matt Lowe said: check that is on the same OS version. That did the trick! Audio is now working after updating Triad one to system firmware msgreenf 1 Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted November 23, 2022 Share Posted November 23, 2022 yea mismatch OS I have seen all kinds of weird things. I had a director controller with no audio or OS due to a secondary controller not being on the same OS version. Quote Link to comment Share on other sites More sharing options...
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