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Migration Wizard


Amr

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4 hours ago, Amr said:

What would be the reason for an HC800 on 3.3.0 to not show as a source controller in the Wizard? Every other secondary controller appears except the main controller?

Don’t have any idea what the reason is but my dealer was muttering and mumbling and he and I were running round the house as we manually moved 40 or so zigbee devices from an HC800 to an EA5 before upgrading to OS3.3.1. Why the migration wizard didn’t work beats me!

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1 hour ago, South Africa C4 user said:

Don’t have any idea what the reason is but my dealer was muttering and mumbling and he and I were running round the house as we manually moved 40 or so zigbee devices from an HC800 to an EA5 before upgrading to OS3.3.1. Why the migration wizard didn’t work beats me!

Same issue here. They can’t figure out why it’s not showing up and we do want to migrate to EA5 as planned, but now they disappeared and this ticket with C4 and all the regular stuff takes ages!

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One thing we noticed the main controller doesn’t have this 800 icon rather the old OS2 days icon! Also it will be impossible to migrate those Zigbee loads, that’s a huge labor, 2-3 days work, I have a lot of switches embedded already and it’s more than 40 devices!

My understanding Migration will automatically turn the EA5 to primary controller move everything and re-register controller to work with my account!?

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18 hours ago, chopedogg88 said:

yep - what he said - you can transfer the zigbee mesh without the migration wizard, and without manually re-identifying all the devices.

Wish my dealer had known this… would have saved us a couple of hours of running around and climbing up to hidden zigbee devices!

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Well this garbage had failed in the migration after removing the project from the HC800 and unregister it from my account, did nothing on the EA5!

We didn’t scramble nor panicked, manually did the whole thing, but we are online quickly, pain in the ass, I hope they mature the process in the future to be bulletproof!

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I noticed project loads faster with EA5 on 3.3.1 than HC800 on 3.3.0, IOS app is faster as well, overall everything is fine except one thing Panelized Lighting Modules (Switch/Relay) v1 doesn’t work after director reboot, they have to be power cycled to work, a pain in the neck that for sure I know OS3 had introduce it!

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9 minutes ago, Amr said:

I noticed project loads faster with EA5 on 3.3.1 than HC800 on 3.3.0, IOS app is faster as well, overall everything is fine except one thing Panelized Lighting Modules (Switch/Relay) v1 doesn’t work after director reboot, they have to be power cycled to work, a pain in the neck that for sure I know OS3 had introduce it!

Of course its faster! Wait till you get a Core :)

 

As fro the module, it shouldn’t have that defect.  Try maybe having your dealer rebind it

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2 hours ago, msgreenf said:

Of course its faster! Wait till you get a Core :)

As fro the module, it shouldn’t have that defect.  Try maybe having your dealer rebind it

Or a CA10! Actually the modules doesn’t need rebindings they are identified in the project over IP, I have no idea why they don’t act like XIO’s or any other C4 component, they have to loose power to work! Whatever I do, DHCP them or use static IP they just don’t pickup anything when Director reboots!

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