PCastleman Posted January 16, 2023 Share Posted January 16, 2023 Hello, I have a setup with all Axis cameras and am trying to get the video stream to show up on a 10" tabletop but am having issues. The driver I am using is the Cindev Camera Agent driver which says it is compatible with Axis products. Using their driver I have been able to get the camera to show both a snapshot and video stream on the C4 mobile app. The issue arises when I move to the tablet... where only the snapshot will populate. When I click into the video, the loading wheel just spins and never brings up a video feed. If I tap at the top on the camera name I am able to see that it is using the correct Axis stream, as well as the FPS that the stream is supposed to be showing but no video feed itself. Camera is a P1447 plugged into a switch and running latest software. I have had the same issue with other Axis camera models that I have tried. In Composer Pro both the Snapshot test and Video test work. Running latest versions on both tablet and Composer Pro. I'm assuming it has to do with how the C4 Tablet grabs video streams, but my troubleshooting hasn't gotten me anywhere. Anyone know any solutions or possibly have integrated axis cameras in a similar setup before? Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 16, 2023 Share Posted January 16, 2023 What is the resolution of the camera(stream) set to Quote Link to comment Share on other sites More sharing options...
PCastleman Posted January 16, 2023 Author Share Posted January 16, 2023 Looks like 3072x1728 (16:9) Quote Link to comment Share on other sites More sharing options...
Cyknight Posted January 16, 2023 Share Posted January 16, 2023 There's your problem then most likely. To test, set to 1080p and see if it starts coming through Quote Link to comment Share on other sites More sharing options...
PCastleman Posted January 16, 2023 Author Share Posted January 16, 2023 can't believe I didn't think of that before haha. sometimes it's just the simple stuff. thanks for your help! Quote Link to comment Share on other sites More sharing options...
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