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Unifi Protect - Unable to get video stream to work


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I am having an issue getting the Unifi Protect NVR driver to successfully connect to the camera RSTP stream.  I installed the Unifi Protect Gateway driver and bound the camera to the Unifi Gateway.  I installed the Unifi Protect Camera (NVR) driver, made the connection to the camera.  Set the RTSP port to 7447 and the H264 stream to Low (or Medium).  When I try to test the VIdeo URL, it fails.  However, when I test the rtsp URL in VLC, it works just fine.  Also, I am getting motion events from the gateway.  At least that is working.

Any idea what I might need to look at to fix the video stream issue?

Screenshot 2023-01-22 at 2.43.08 PM.png

 

Screenshot 2023-01-22 at 2.53.09 PM.png

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Director: EA3

OS 3.3.2

unifi_protect_camera.c4z Version:    20220228

unifi_gateway.c4z Version:    20220228

Unifi Dream Machine Pro: Unifi OS: UDM SE v3.0.13

Unifi UVC G4 Pro Camera: Firmware Version:UVC.v4.61.19.67.M_9c31a8d.221225.1815

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Yes, the low and medium streams are enabled for the camera on Unifi Protect settings.  Unfortunately, whether it is the camera view or the camera test tab, I am having no luck getting the rtsp stream to work.

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2 hours ago, BWillett said:

I am having an issue getting the Unifi Protect NVR driver to successfully connect to the camera RSTP stream.  I installed the Unifi Protect Gateway driver and bound the camera to the Unifi Gateway.  I installed the Unifi Protect Camera (NVR) driver, made the connection to the camera.  Set the RTSP port to 7447 and the H264 stream to Low (or Medium).  When I try to test the VIdeo URL, it fails.  However, when I test the rtsp URL in VLC, it works just fine.  Also, I am getting motion events from the gateway.  At least that is working.

Any idea what I might need to look at to fix the video stream issue?

Screenshot 2023-01-22 at 2.43.08 PM.png

 

Screenshot 2023-01-22 at 2.53.09 PM.png

Is this the paid driver?

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22 hours ago, chopedogg88 said:

The picture you attached shows the IP address of the gateway not the camera. Are you using the nvr camera driver or the standalone camera driver? 

When I do a camera test on my UniFi Protect Camera (NVR) device, the Video URL shows the IP address of the Gateway (not the Camera.) The test completes successfully and the RTSP stream is viewable in VLC.

Apparently that's how it's supposed to work; the UniFi Protect Gatway proxies the RTSP stream.

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3 hours ago, jimbones said:

And the new driver works beautifully. Adds support for snapshots, auto stream quality selection, and some new Unifi Protect features (like package detection!)

What exactly are “dynamic snapshots” and how are they different from the snapshots of the prior versions?

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5 hours ago, WhyPhy said:

What exactly are “dynamic snapshots” and how are they different from the snapshots of the prior versions?

It allows the driver to request an updated URL at runtime. Which was not possible before.

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3 hours ago, msgreenf said:

It allows the driver to request an updated URL at runtime. Which was not possible before.

So what does this mean from a programming standpoint? For the camera's "Smart Detection - Vehicle", do you just add programming for "Send Push Notification for Vehicle Detection", that's calls a standard push notification w/image? It's no longer required to create the snapshot image and then push it?

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