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4sight renew in app - where do you find it?


zaphod

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On 1/27/2023 at 5:33 PM, msgreenf said:

Feature is not yet implemented on Android. Only exists for iOS

Not quite true: On android IF you have an active 4 sight it won't currently give you another option. This is looking to yet change.

In general, on Android it will work different in that it will open up a 3rd party web portals to your system, android as it stand (as I'm told) can't do direct in-app.

 

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6 hours ago, Cyknight said:

No it does work here as well. Did take about 24 hours after setting the country (in the account, not the system) for it to show.

Just checked account and shows proper country ( Canada ) selected from the pull down menu ???

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2 hours ago, prabeau said:

Just checked account and shows proper country ( Canada ) selected from the pull down menu ???

Dunno, maybe reset it (to US or whatever) and back? Mine was apparently blank, I set it to Canada, took about 24 hours and mobile app (iOS, android won't) now says 'cancel 4sight' 🤷‍♂️

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On 1/27/2023 at 12:08 PM, bnorman said:

This is correct.  I have received confirmation that in-app 4Sight purchasing is currently locked to Canada and US.  So if you are in one of those two locations and are unable to purchase, you need to go to customer.control4.com and make sure that your country is set properly.  There was a period of time a while back where setting your country wasn't required, so that would explain why some longer standing accounts have blank information.

The country selection in account is accurate "Canada" still show contact dealer ?????

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On 1/27/2023 at 12:08 PM, bnorman said:

This is correct.  I have received confirmation that in-app 4Sight purchasing is currently locked to Canada and US.  So if you are in one of those two locations and are unable to purchase, you need to go to customer.control4.com and make sure that your country is set properly.  There was a period of time a while back where setting your country wasn't required, so that would explain why some longer standing accounts have blank information.

The country selection in account is accurate "Canada" still show contact dealer ?????

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