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Push notifications stopped working


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My wife's Galaxy S10 has the C4 app, but has stopped receiving the push notifications.

The app controls the house fine.

Her phone does not show in the list of devices when I log into my account online.

Any ideas on how to resolve this?

 

On a side note, why do I have 'Intercom Anywhere 3.0' displaying as the application for a bunch of devices when I don't have any intercoms installed?

And, how can I remove any of the old devices from my system? - I can configure but not delete.

 

Thanks.

 

 

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Actually, only the old S7 is showing under 'devices' but not the S10

The S10 shows under 'Users and Devices' but not the S7

How do I get the S10 to show as a device where I can select which notifications it recieves?

 

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