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resetting wireless switch and keypad


wpervaiz

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hey guys,

Heres my problem: I had a 6 button keypad and a wireless outlet switch identified to a project. Now I need to take these two devices out of the old project and identify them with a new, different processor. No matter how much I try, I cant get them to be recognized over zigbee. I tried resetting the keypad (button 1 nine times, button 3 nine times, button 1 nine times) and the outlet switch (identify button 9 times), but even after a factory reset they wont identify themselves.

Other devices that I paired for the first time like a wireless thermostat identified itself on first attempt. I'm not sure how I can get previously used devices workign with new projects. Any ideas are appreciated... thanks!

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You have to do the button taps to get it to leave the mesh. Have you checked the knowledge base? It's all in the release notes.

+1

Thecodeman is correct as always. It must leave the last secure mesh before it can join a new one...

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  • 2 months later...

I have a similar problem. I got this used switch, it actually controls the light but the dealer can't identify it in my system.

How do I get a switch to "leave the old secured mesh"? if thats the problem??

Thanks for your help!

Note, when I do 7-4-7 to Check zigbee channel the led change to white and that all it do. When I powered the switch it stay with 2 orange leds until I touch it then it changes to blue.

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Try 13-4-13. That should be the magic button sequence to leave and factory reset.

Edit to add: 4 taps to the top will identify that same device. This all assumes you're at running 1.8 zpro and the device is running zpro already. Otherwise there are other considerations.

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13-4-13 will work to leave the mesh in 1.74 environment and 9-9-9 for a factory reset.

I can't be certain based on your facts but it is possible that "pre-owned" dimmer is on 1.8 zpro and your system (as stated) is not. There's no way to downlevel the dimmer in this case.

Post back and let us know how it goes.

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the 5-5-5 does a lot of flashing.!!

I did the 5-5-5 and the 9-9-9 but still can't be identified.

When did the 9-9-9 the after the flashing both leds stay yellow unitl I touch the switch.

Thanks again!!

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Did you or your dealer by any chance change the channel on your zserver ?

Edited to add:

Or by some chance did you install the dimmer upside down, eg. the top button is now the bottom - no this wouldn't be the case if the above key sequences worked.

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No, the zserver channel has not been changed.

My dealer don't have any embernet switches so I got this one on fleabay. The seller says it's 1.7

I don't want to go zpro yet. My dealer recommended to wait for 2.0

Thanks a lot.

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  • 5 months later...

Thanks dgbrown that 13-4-13 sequence is what I needed too.

:)

It enabled me to take a 3-button keypad from an old project, release it from the settings it had stored and change the LEDs from all blue to all green.

After that I was able to identify the 3-button keypad as I needed too.

Note:

The 9-9-9 sequence would not release it from the settings or turn the LEDs green :(

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  • 1 year later...

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