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Posted

All of my Control4 devices (lights, blinds, smart plugs etc.) are integrated with Amazon Alexa to facilitate voice control.

A bunch of my Control4 devices are showing up as "Device is unresponsive".

I tried deleted the devices from the Alexa app and then re-discovering.  Now Alexa does not even find those devices.  

I have tried disabling and enabling the Alexa skill.  Did not work.

Any suggestions to to fix this?

IMG_0520.PNG


Posted

When I log into https://customer.control4.com/ and review the devices listed in "Voice Control" the unresponsive devices are missing (see attached image for example).  Is there any way to add them back manually?  My experience has been that Alexa automatically adds them when I ask her to "Discover New Devices".  For some reason a bunch of devices are not getting discovered?

C4 Snapshot.jpg

Posted
26 minutes ago, msgreenf said:

Reboot controller. Make sure 4sight is current. 

What do you mean by make sure foresight is current? Do you mean make sure my subscription is active?

Posted
37 minutes ago, ajd123 said:

What do you mean by make sure foresight is current? Do you mean make sure my subscription is active?

Yes

Posted
55 minutes ago, chopedogg88 said:

You get one when the dealer performs a Customer Hand-off when using ovrc to activate your system.

Sent from my SM-S916U using Tapatalk
 

What does this have to do with Alexa Integration?

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