C4Newbie Posted September 20, 2011 Share Posted September 20, 2011 I cannot unlock my kwikset lock. The only button that appears to work is the 2. When it is unlocked though, the buttons work (beep). I thought it might have been the batteries but it is not. The lock button works but when locked, I cannot unlock it. I can though unlock it from a controller. Any ideas? Link to comment Share on other sites More sharing options...
Kahn Posted September 20, 2011 Share Posted September 20, 2011 Sounds like the same problem I encountered. Did you follow the install directions to the letter? The lock needs to know where the lock position is and there is a step in the directions that is crucial !! Start your install over, and follow the direction to the letter. I quickly skimmed over and didnt follow them - i had the same problem you did. Link to comment Share on other sites More sharing options...
C4Newbie Posted September 20, 2011 Author Share Posted September 20, 2011 Sounds like the same problem I encountered. Did you follow the install directions to the letter? The lock needs to know where the lock position is and there is a step in the directions that is crucial !! Start your install over, and follow the direction to the letter. I quickly skimmed over and didnt follow them - i had the same problem you did.Thanks. It was working properly for a while. Not sure what happened. I guess I will have to re-setup. Link to comment Share on other sites More sharing options...
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