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Ok... Generally I've been fairly quiet for the last year and mostly just reading the threads watching for new C4 stuff or other interesting 3rd party items, and or ideas. But I had to pop in and post before slinking back into the shadows... Are you always this nasty to people and are you yourself a dealer, hopefully not mine if you are... I ask because many of your posts trend towards not so nice. The OP said he just upgraded, didn't say he did it and didn't say he didn't do it. I think most of us assumed he upgraded via his dealer who didn't inform him of possible issues, conflicts, or loss of functionality. Believe it or not, not every dealer is amazing and covers these things. Sometimes a client calls and says they want to upgrade and so the dealer upgrades them, no questions asked. Yes you can read this thread and come to possible conclusions but why? What purpose does it serve outside of trolling someone. I'm sure I'll get accused of doing the same thing but if you look at my past posts you'll see that my MO is generally the same. There is no reason to be mean, nasty, ignorant, or otherwise to people. With that said, back to the shadows and maybe someday I'll just learn to keep my mouth shut.

I think we should all just walk away from this thread... Sent from my Pixel 3 using Tapatalk

Hi Folks, I’m the Manager of the Mobile and Embedded UI teams at Control4. I’m sorry to hear that you are having issues with your T3s! As has been confirmed we had an issue with doorstations calling T3s which results in long early media delays (when you first see the video before answering). We have a fix and it is currently being tested. I think everyone will be pleasantly surprised by the intercom performance when the fix is released. The posts about a one to two week turn around is still accurate. I also want to assure you that we have an internal process in place to make sure we avoid these types of issues happening again. This specific issue was due to not testing calls from a doorstation to T3 on a large system. We have different scale racks with 18+ touch panels around the company, but the team responsible for this kind of testing hasn’t had the access they need. We are currently working on fixing that. Re the other T3 issue the OP referred to, I am unaware of that particular issue. Please work with your dealer to send us the system logs. We are very interested in taking a look. I appreciate everyone’s patience as we work through these issues! This was a HUGE release with a lot of moving parts. The great thing about Control4 is most of the employees are also customers. We want our houses to work well too! I have seven touch panels (4 in-wall, 3 table top). If my system doesn’t work well my family lets me know. Thank you for reading, sorry it was a long one 😁

Wap - when are the HDMI rants going to start?

Stating that “There is nothing revolutionary or evolutionary about that function” tells me that you have some in-depth knowledge about Control4 hardware and software that I’m not aware of. I know that what C4 does may seem trivial and could easily be done on hardware as simple as a Raspberry PI but I assure you, it is not. Having worked at Control4 for over a decade, I’ve been in many meetings where product managers are desperately trying to figure out how to NOT deprecate hardware. Sometimes the problem is limited engineering resources and sometimes it is the result of hardware limitations that can’t be overcome. I can confidently tell you that the decision to deprecate hardware is never taken lightly and has never been done with the intent to sell something new and better.

This site is very similar to Instagram and other social media. Makes me laugh. I also find it funny when people are saying they won't upgrade because of potential bugs and they don't want to be a "beta" tester. However, I've seen the same people say they are waiting for the "New" hardware to drop then will upgrade. 1. Pretty sure you are going to have to be on 3.0+ with this "New" hardware. The HC series will be EOL and top out at 2.10.6 (basically) for full functionality. 2. New hardware - so that's not "Beta" testing when it's first released? 3. People are just mad that they don't have EA series controllers and that's why most of them are not updating. If that wasn't the case, why did you go to ZigBee Pro instead of embernet? Why go past 2.9.1? Why did you get rid of the HC500 and HC1000? I mean, the original portable touch screen was nice. lol. Good thing humans didn't just invent fire. 4. Update is good - Much needed. Does it need more, yes. But, they just started a new foundation for the way their vision is heading.

Control4 sold itsself because: There was not the expected revenue and growth Major shareholders wanting to cash in and they increased the pressure after stock price plummeted and Neo acquisition will cost resources. Why did Control4s reven and growth not meet expectations? My 2c: 1 - the dealer only model does not attract new customers. It is limiting Control4 growth - I am sure of that. It's the major thing holding Control4 back. 2 - Entry costs are still high. HW needs to be cheaper and 4sight needs to be mandatory, maybe in different levels between 50 and 200$ per year depending on project sizes 3 - Lack of innovation. OS3 took ages and Control4 still doesn't support media management via web, support of TV series and ZigBee 3 is nowhere be seen...and I am not even talking about voice recognition..... Dealers should realize that DiY will likely make them more money in the end as it lowers the entry cost and if systems get larger they are back in the game. So let's see what SnapAV makes out of it....

I rewrote the security spy driver. Note: Even though I am a Control4 employee, this driver is not supported by Control4. Control4 will not warranty this driver. Please do not contact Control4 regarding this driver. This is my personal driver. securityspy_camera.c4z

Hiya Just developed a quick (free) driver for those of you who want to have a play with the new OS 3 push notifications! Add the driver. Go to properties, enter an image URL. Go to your push notifications agent. Select a push notification. For the attachments area select this driver's Image URL source and away you go! Check the documentation for an example of how to get it working with the DS2. (That notification was triggered manually, hence nobody at the gate) generic_url_notification_driver.c4z

As some of you have asked: a few of the 'behind the scenes' (in addition to the fantastic UI / Favorites / Backgrounds / Sliders / etc.) updates in this release include: LuaJIT: Drivers that support it can use the Just-in-time compiled version of Lua, which speeds up drivers (and saves CPU resources for Director) Rewrite of the AV Pathing engine, which makes AV selection faster and more reliable, and handles more cases properly Media Sessions, which replaces Zones, is a much richer and more standardized experience for multi-room audio and video Standardization of MSP driver parsing / business rules across UIs (much less likely to find an MSP bug in *only* iOS or *only* Android, etc.) There have been a *lot* of other internal updates / changes, but those are some of the biggest ones off the top of my head. In summary, OS3.0 is a fantastic base for Control4 to continue to grow and innovate. RyanE

Why doesn't everyone just wait until the Snap merger/takeover is official, C4 becomes a private company again, then we can finally get more detailed info as in what's to come for the future (ie: products, roadmap,etc.) You know, like the way it used to be. Also, I don't understand why so many are disgruntled over this. You want bleeding edge, your hardware best be bleeding edge. Too many gripes about equipment that has been around FOREVER. Speaker points?? Seriously?? Did I read someone complaining about no speaker point capability? As for older touch screens, replace them with IOS or Android tablets, if you find buying more C4 versions too expensive. The mobiles get the same interface and can do intercom using the other app. Crikey, have a great long weekend everyone.

As mentioned in a different controversial thread, there are no plans to discontinue ComposerHE in OS3.0. RyanE

Why don't you just ask the dealer directly? If they have been accessing the system outside of normal working hours and you would prefer them not to then just say so. It's not conducive to a good dealer/client relationship if before the install has even been completed you don't feel you can discuss this with them face to face before resorting to trying to find evidence through other channels.

Hi Folks, I'm the manager of the Mobile and Embedded UI teams at Control4. Thank you for bringing this to our attention! I can assure you we didn't intentionally disable VPN use. However, VPN use through the app isn't an officially supported feature. Currently, 4Sight is the only supported way to connect remotely. Our apps rely on multicast networking and SSDP to find the primary controller's IP address. Most VPNs are not enabled to transmit multicast packets to a client device. In OS 2, the apps had a manual IP address setting. By using the manual IP address setting, you could bypass the need for multicast. To simplify app configuration for the customer, we removed the manual IP setting. We are currently evaluating bringing back the manual IP address setting to provide a workaround for misconfigured networks. Also, VPN does work on Android as long as the app has connected one time. VPN works on Android due to a speed optimization that caches the last known IP address. As long as the address hasn't changed, VPN will continue to work. We are also evaluating adding that optimization into iOS to speed up the iOS connection time overall. As a side benefit, that will also enable VPN access, if we decide to add it to iOS. Thanks again! Joel

As someone that was using the legacy Wakup Agent, #2 is the biggest one for me - the primary reason that I liked that better was that it could be altered from my phone. Yes, I have a T3, but that's 10 feet away, and when I remember that I don't want the Wakeup running for my son, I'm usually in bed...my phone is closer than the nearest touchscreen... I also miss the thermostat control...

Roku is probably your best option. The driver is IP based, very reliable and it's free. You can start Netflix (and other Roku apps) directly from C4. For outlets, I would look at TP-Link.

Seems Roku is available in Israel https://forums.roku.com/viewtopic.php?t=104493 So get this and control it with the free IP driver. This will also bring a direct Netflix and ( any other roku channel) icon to the watch screen in C4. Rock stable integration and a roku is cheap. Sent from my E6603 using Tapatalk

Old touch screens can usually still connect and function somewhat. This was the case with virtually any other touch screen that Control4 has end-of-lifed over the years. Mini touches 'worked' far into OS 2, even though things slowly stopped working as OS updates happened. It will likely work. Until it won't. Based on how Control4 worked in the past, they haven't been interested in killing them in the past.

Except that stuff is still supported. Nobody is making you update, all of those products will still work, and you'll continue to receive C4 support on all of them. I'll never understand why people would want C4 (or any manufacturer) to throw engineering resources at things like making new systems backward compatible with old hardware that isn't designed for the new systems vs working on innovation and new products.

All the Domosapiens drivers available on DriverCentral are now JIT-enabled to benefit from this new execution environment under OS 3.0. Either Auto Update or download the most recent versions. Paul Biron

To coincide with the release of Control4's OS3, I am announcing the release of my new Apple TV IR Driver, Version 6! BRAND NEW 3D Icons, which match Apple's latest OS update. Now includes more functions, including a discrete REBOOT and RESET RESOLUTION command, available for custom programming. MAJOR shout-out to resident guru Eddy Trochez for help with graphics and icons, and Kevin Luther & BlackWire Designs for fueling this projects with their many snacks. And notable mentions to all my beta testers this afternoon, who obviously were all at home playing with OS3, and available to test my driver at a moment's notice. INSTRUCTIONS: 1) Load the new driver into your Documents -> Driver's folder, 2) Open Composer, you can use the Manage Drivers page to update the driver. New Commands, REBOOT and RESET RESOLUTION are available via custom programming. This driver is tested on HC800, and all EA series processors, on systems both 2.10.6 and OS3.0. Use at your own risk. https://www.dropbox.com/s/5fndwt7idta1tzx/Apple_TV_V4_EA.c4z?dl=0

Where are you getting this info? Is this based on your customers, talking with other dealers, systems you've seen in the wild on take over jobs? We have 100's of installs dating back to 1.3 or so and maybe have 5 jobs where the client uses the OSD. We used to setup the OSD in large component matrices, but through talking with our clients no one ever used it. We haven't setup the OSD for a client in close to 5+ years i'd guess on new installs except for maybe once or twice for a client who previously had C4. We don't design our systems with wasted processors at all tv's nor do we waste a spot on a HDMI matrix for it. The OSD is beyond a waste of time to pull up, when clients have the remote in their hand already, their phone in the pocket, and a touch screen close by on larger installs. We take over a few jobs a year, and as time has past I think we are down to one competitor who still designs systems with a small processor behind each TV for the OSD, when it was common place 5-10 years ago. None of our competitors we are friendly with currently design there systems with the OSD, the quotes we see on jobs we are bidding against, and when talking with our rep it seams others do the same as well. While this could just be our market, I think this has been the trend for years as the App has improved to include features once only on C4 interfaces. While you might still do it and have a large client base, I think the overall trend is less and less people think they need to teach someone to hit the red button, then go to watch on their tv and select cable, when its far easier to just hit watch, then cable on the remote and be done with it.

Some of these comments seem short sighted. It’s not like your devices stop working... You just can’t upgrade. We’re all in our lines of work to make money. Control 4 doesn’t charge for upgrades, but they should keep developing advancements so you guys can get new features for free using all of your same old garbage? Come on now. Ooohhh I want the latest and greatest. Cool. Pay for it. You think in 5 years Ring is going to be handing out free feature updates? I mean how many Rings doorbells are out now since the original? Isn’t the first one pretty much obsolete now? Aren’t the latest models different sizes and shapes from the original too?

While we don't comment on future releases we are evaluating the feasibility and practicality of bringing Apple Watch functionality to 3.0.

I don't disagree, and hope full control will return at some point, but the focus has been on media and cameras from what I've seen, and creating an OSD that isn't 'just a port' from the T3 screens with somewhat awkward controls instead of touch control. It seems clear to me that a LOT of work went into the OSD so far, more may yet be coming.

WOW, someone needs to calm down. No one forced you to answer buddy.

There are two Concord4 drivers, one old one and one new one. If your GUI has the “big round button” on the alarm page, you’re using the new one. The new one will continue to work. If you’re still on the old one, a dealer can swap out the driver as part of the upgrade process. Sent from my iPhone using Tapatalk

Reasonable is subjective. To me, 9 years of support is reasonable. To me, $7-$10k for 1-2 controllers and 4 new touchscreens to get an enhanced UI is not reasonable. Everyone is entitled to their opinion.

Control4 supported those touchscreens for 9 years of system enhancements! No, they're not cheap, but they lasted, and they didn't loose functionality, and they still function just fine if you don't have to have the latest GUI.

The swipe to change rooms feature works well, especially in a house with a few open floor plan rooms with different audio zones / lighting devices. The Audio Sessions functionality (not talked about much in reviews I've read) also helps tremendously in managing multiple audio zones, much better than the former 'Audio Zones' functionality it replaced. The Lighting filter options are also great, I've long wanted the ability to only show the lights that are currently on, when it comes to shutting down lights at night, it's quite handy. I know I'm not exactly unbiased (as a Control4 employee), but I love the new interface, and I ended up purchasing (yes, at employee cost, so not as big a hit) 5 additional touchscreens for my house, and ended up rewriting a driver for myself that wasn't supported (due to old tunerv1 interface). RyanE

For those following this thread, Control4 released their new Pentair Intellicenter Driver last week.

I realize this is likely a small slice of Control4 users out there but does anyone run NightScout (http://www.nightscout.info/)? If your interested, I have a driver that integrates CGM data into C4 and am looking for a few testers. Also, for an upcoming driver, anyone using Dexcom CGMs?

The trouble is now days is that people want convenience and cheap. We all remember when apple 1st launched the Ipod and every music insider just laughed it off. All saying it would never take off because people will not like or accept compressed music!!!!! We all know the answer. I also see it now days to a certain extent with home cinema. The amount of soundbars replacing the full AV experience is ridiculous. Same with blueray players, Most people just want to stream. The world is changing and while DIY systems will not provide the same high end experience it will still work and thats what people care about. For systems like C4 to survive they need to adapt and make it available to a wider audience. We might not like it but i'm afraid we are a dying breed.

Main Lighting has to be reliable ,100% reliable, I use Centralized Panels with Normal Toggle Switches on 2 x IO Extenders, robust, never complained, I added more Wireless Lights with Puck Switches and Dimmers for creating a healthy Zigbee Mesh around the house ... My setup is for International Market, all 220 VAC.

that was not needed. the keypads were bound to something else unbeknownst to me. Just changed to "programming" under properties and it worked.

Did you know that if you tap to either side of the volume sliders current position you can increment or decrement the volume by 1?

! I wan't aware living cost were that cheap in those areas......

I don't buy it unless you have an absolutely massive project pm me. I can review your system for free and see what's going on.

Double click the controller in composer.the update sometimes turns the volume on the output down Sent from my Pixel 3 using Tapatalk

I agree. There are many contradictory statement on this site -- I want better functionality but please have it work on 7 year old equipment. Hard to reconcile those two bits and I don't know how anyone can expect C4 to upgrade software and functionality, keep adding drivers to make sure many (many!) devices work in concert, and have it all function smoothly on a Pentium processor! IMO C4 is doing the right thing most of the time -- maintain a compelling user experience, keep it reasonably priced, keep it compatible, and keep response times short. So I'm going to be an outlier and say that while I'm as eager for increased functionality as any geek, I understand that evolving equipment and software takes time and money.

i get that. But if I can get a 800 for $100 or so (which seems doable), get the system setup, then migrate to a new unit (if new hardware is coming out) that is worth the risk to me instead of dropping $1000-$2000 on a ea3 or ea5 that can be replaced with new hardware soon(ish). I posted a WTB for an Ea3. There was one for sale recently for 500 with a controller, If I can get it around that price, it is a no brainer to just spend the more money and get the EA. Thanks for the response.

It's much more of an engineering effort than "didn't try very hard". The new OS3.0 UI is Android-based (like the EA series and T3 touchscreens), and running that on the HC800 that has never run Android (and the hardware was *not* chosen to be Android-compatible) is very much a non-trivial task. If it were easy, Control4 could've done that when they came out with the OS2.X Android UI... The HC series were specced and built to run dual Android / Linux. RyanE

Hey blub, are you using a phone or a tablet? The Active media bar doesn't appear the same way on phones as it took up way too much space. On a phone, you get the media bar on the bottom of the screen. See the attached screenshot

In an update mainly focused on UI changes, I can't understand why they stop support of items like door stations and speaker points. Even a controller that is more a slave than a primary unit, why would you not just support it albeit on older firmware? All driven at selling more hardware. In an industry of pretty poor suppliers and some new upcoming players why would you alienate everyone?

If I had to guess, the driver was built using the original DSC driver, and that's why it got flagged. As I understand it, Composer checks the source codes for drivers, not any name etc. In other words, drivers aren't blacklisted as such, specific codes and tags are.

it's just been very clearly stated many times. asking again isn't going to change the outcome

I wish they would have extended the life of the HC-250 to at least allow it to be for IO and a Zigbee extender but oh well. C4 usually does a good job of hardware life. It would be even better if they would get rid of the audio and video portions on the controllers. Especially video.

motion sensor in the front yard for feral and bad neighbors relieving their animals in my front lawn. The sprinklers always seem to come on at the worst of times. Whistle on the yard speakers if the dogs are barking too much will spook them and shut them up promptly.

Control4's touchscreen / onscreen UI has not been flash for literally *years*. MyHomePC was the UI from the previous generation of Control4 UI. Control4's UI is also not HTML5-based, it's 'native', Android-based on Control4 touchscreens and Android devices, and iOS-based on iOS devices, just like the previous generation '2.x interface'. HTML5-based interfaces have their own unique set of challenges on top of standard UI challenges, that a native (Android/iOS) interface doesn't have. I think Control4 has made the best decision for their UI in OS3.0. It's fantastic. Also, driver developers have had some limited ability to make HTML interfaces for Control4 touchscreens for some time, although it's limited to touchscreens only, not available on Android/iOS (phone/tablet) apps, and there are other limitations, in terms of having that UI integrate smoothly with Control4's native interfaces. RyanE

That's the great part about c4 if you don't want to update you don't have to! No cloud to force it on you! I will say fav SiriusXM channels to the home screen of my bedroom is pretty sweet Sent from my Pixel 3 using Tapatalk