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Showing content with the highest reputation since 09/28/2020 in all areas

  1. Blessings to All.
    9 points
  2. yep and the ability to choose to have different music playing while watching TV in the same room is a request I get from end users all the time.
    8 points
  3. msgreenf

    New Remotes

    Worst part of the 260 was the LED problem.
    7 points
  4. I automated something very basic but a little different today... We have had Hadedas (a fairly large annoying bird in the Ibis family) start visiting our garden regularly (15 or 20 times a day) to look at our fish (probably with nefarious thoughts in mind... ) They are an annoying noisy bird (although I can live with the noise but not with the mess they make as they eat a lot and what goes in must come out) and considered a pest (by many people) in South Africa. I have been looking everywhere for a solution (tried plastic snakes around the fishpond and not prepared to try any of the options that would harm the birds). On Friday my gardener said that what we need to do is attract a bird of prey into the garden. This got me thinking and I have created an announcement which plays falcon bird sounds for 10 seconds on all our outdoor speakers (3 zones) I have linked this to a double tap on our garden lights button. The first time I tried it, the Hadedas took flight within seconds. I have also added a repeating timer which will play these sounds every 15 minutes during daylight hours unless an override experience button has been selected. It will not play in any of the outside zones which are currently active on the assumption that music playing means people around and no birds... I must say that from within the house when the announcement plays it sounds like a very pleasant bird sound and not recorded at all! I am very keen to see whether the Hadedas disappear over the next few days or whether they get used to my fake Falcon...
    7 points
  5. Thought I would share a few pics of a new install I did changing out my Truck Radio and Controls with a 12.1 touchscreen. The screen uses an Android based operating system and you can download most apps available for android to the device. Downloading the C4 app was seamless and allows for full control while on wifi or wifi hotspot. Also, does Carplay and has an HDMI input for use with a streaming device like Apple TV (shouldn't do while driving of course). All of the trucks AC controls move to touchscreen as well.
    7 points
  6. alanchow

    Drivers for Control4

    Also to add to this the economics of driver development are like any other piece of software. You have expenses (Employee salaries, computers, software, office space, etc) that need to be paid and as such have a minimum rate to ensure that what you are building is profitable. Some drivers are cheaper as they are less time / resource intensive and others will require muliple programmers, graphics designers, etc to contribute for the project. As such one off projects are definately cost prohibited. We have had customers pay us for custom development and they have justified it as the money they save on not buying an alternative product (eg a blind in the case i am thinking of) is enough to warrant commissioning the project. Having said all of that the majority of people who contract us nowadays are manufacturers and we are finding that we are doing less of our own IP and more contracted work. You can find the majority of these contracted (and free drivers) via our website (http://www.chowmainsoft.com) with some others being certified (with SDDP implemented) and available via the online Control4 database. We do however still invest into passion projects where we see gaps in the solutions and we find a product that will fill that gap. There are actually a ton of passion projects i want to complete but unfortunately contracts come first. Hopefully now that we have 3 inhouse Control4 developers we will complete more of these passion projects but regardless you will see more output from us for Control4.
    7 points
  7. I would like to welcome @Andrew luecketo team Chowmain. Andrew is a Monash University alumni with a Bachelor of Computer Science. He has been working in the industry for the past 10 years performing home automation installation, programming, network design / setup, software development and more. Andrew has a passion for home automation and joins our driver development team with focus on Control4 and RTI development. With Andrew on our team look forward to increased output from Chowmain for both manufacturer sponsored drivers and also licenced drivers. Please join me in welcoming Andrew
    7 points
  8. So some clarification and information for you to cut through the clutter. I'm a networking professional and have architected many very large high scale networks (500K user+ type environments). I was CCIE level 20 years ago, tier 3 tac level at a Cisco competitor, have moved on to other products but manage a networking team now. My guys install around 20K access points each year and thousands of switches, lots of large firewalls etc. I also do a little C4 programming as freelance for a dealer on the side, some C4 driver development as well as have a decently large install myself with lots of odd things. I run pro networking gear myself at home in my environment (Ruckus and Juniper switching, have use Mist, Aerohive, and Aruba APs with my current C4 setup as well). All of the C4 restrictions around networking are because most dealers don't have an in-depth knowledge of networking. Let's discuss: C4 uses broadcast - not true. Do a wireshark and set the display filter for eth.dst == ff:ff:ff:ff:ff:ff, you'll see lots of ARPs and probably netbios garbage but nothing important for C4 beyond ARP. C4 does rely heavily on multicast (wireshark display filter ip.addr >= 224.0.0.0). Ubiquiti is supposedly on the "no" list because of some UBNT hardware not forwarding multicast, specifically the routers as I recall. It works fine other than that rare case, no reason to change to Cisco or anything else. Spanning Tree Protocol - Recommended against because it's a pain to configure properly and configured improperly you can have issues, I suppose they consider it better to allow a customer's network to get locked in a hard loop. It works fine, I've used MSTP, RPVST+ and some other flavors with C4 and it's fine if configured properly. Home grade switches may have poor implementations. Flow Control - Properly implemented flow control is fine, the issue is most network hardware doesn't expose getting pause frames from devices that are overloaded..again instead of identifying the problem it turns into some sort of mystery that's resolved when the overloaded device is replaced randomly. This could be an issue in switch to switch communications or server to server where lots of disk IO is happening. If you're running pro gear and routinely check for pause frames as part of your troubleshooting not an issue. QoS (Quality of Service) - I've also used switch level QoS with no issues, I would be cautitous about QoS or traffic shaping in home grade routers. Industry standard DiffServe on switches works fine. I would avoid punishing multicast or anything C4 is doing. I would also avoid voice prioritization for wireless unless you have someone who really knows what they're doing set it up. Lots of bugs in those features on most wireless products. Wireless isolation (QoS setting) - This will cause problems RE C4 discovery works off of multicast. Privacy Separator - presume this is same as client isolation, same deal PaGP (Port Aggregation Protocol) - Works fine as well as LACP/802.3AD dynamic and static. If you don't know how to configure these protocols you can of course create problems. There are special criteria in PIM environments with LAG/PAGP IGMP Snooping (or any other Multicast Filtration of any kind) - Presuming from the bitching I hear from dealer friends about this, I presume that either the C4 gear doesn't prune/join properly or they've had networking folks not set this feature up. I run IGMP enabled on my Juniper switches but your mileage may vary. They left off storm control, DHCP snooping, Dynamic ARP inspection, etc here but again, I use it and it works fine. So, the recipe for success, is keep all the C4 gear and all the clients that talk to it on the same VLAN, even over wireless. You should be able to have multiple VLANS working with PIM with a phone or touchpad on one side, however if any of the C4 devices don't handle IGMP properly you may still have issues. C4 doesn't really define which devices need which s, g publicly so any PIM troubleshooting would be a guessing game. You may also have RP overload in a home environment with a setup that large. We generally filter out SSDP, MDNS, Bonjour etc in corp environments as I've seen 50 misbehaving clients take down a 1 terabit line rate switch with enough control plane traffic thanks to MDNS. Though technically possible you would be in the minority with this type setup. The exception here would be things that do not need multicast discovery. For example I have all of my IP cameras on a firewall zone on an isolated switch (ethernet connection on the outside of my house, security problem!). The IPs are manually configured in C4 so no need for multicast, works great. If you put things that never need to talk to C4 on different VLANs, that's fine as well. I saw you ran some pings as a test. 12 pings isn't enough and if you're running 1G or 10G you're not loading enough of the wire to see an issue. I would run 1000 pings and I would also increase the packet size to 1472, after applying the header that's the largest payload you can squeak through a 1500 byte mtu ethernet connection. If you run 100% clean with no loss I would say it's unlikely network is your issue. You will see loss over wireless, I would test from wired. You could still have multicast being blocked but that would be more difficult to test. You can use netcat if you have a unix system or if you have two laptops you can generate a multicast stream with VLC and some video file. Google will explain that process better that I am willing to here. I would also suspect that your issue with controls not working is not a multicast issue. Multicast is used by C4 for discovery. Once the remote device is discovered (Say an EA1) the communications are unicast for which ping is a good test. Anyone that doesn't believe me is free to use the above wireshark filters to find out for themselves. I think it's unlikely you have a wired network issue. I would look into the EA that runs director. I've had severe C4 latency issues with an IP driver (Yes, a Control 4 issued driver BTW) eating a lot of CPU and lagging out director. Identifying that driver and fixing an issue with it has completely resolved the issue. I spent a week on the phone with support on that one. Engaging your dealer is the best way to identify if something like that is causing the issue because they're going to have access to deeper troubleshooting tools that you don't. You could also be having a spectrum issue with zigbee. It's sitting on the 2.4 band. Given that you have 11 APs, hopefully someone has told you or you know to turn off most or all of the 2.4ghz radios. There are only three non-overlapping channels in 2.4, given that there's better reach on 2.4 vs 5ghz, it would be difficult to not have channel overlap 3-4x in that setup. I would only use 5Ghz if possible and potentially only enable 2.4 on three APs at most. If you need more you should do a heatmap of your house and identify which APs have the most RF barrier between them and configure the overlapping channels there, using the attenuation of of your structure to your benefit, adjusting down power as needed. Just the SSID broadcast from two networks (user and guest) could eat something like 40% of the 2.4 ghz bandwidth if replicated on three APs overlapping each other...it would also trash zigbee pretty bad. If someone configured the ubnt gear for 40 or 80 mhz channels on 2.4 you will have similar issues as well. My recomendation would be to disable 2.4 altogether if possible and use strictly non-overlapping channels on 5ghz, I think with 40mhz channels you should be able to just make it. Speaking of wireless, I would also get someone who is a drop dead expert on the ubiquiti gear or an expert with Airmagnet to look into the wireless, especially if the touchscreens are wireless. 802.11r/k are squirlley in a lot of client and AP chipsets, you may have stability issued on the T3s with roaming given the number of APs you have r/k/v enabled. Band steering can also create issues etc... There are other issues with fast roaming on cheap gear as it generally doesn't generate l2 forwarding table updates on a client roam. Controller based enterprise gear does this, UBNT might, however I don't know. My understanding is that the UBNT controller doesn't really handle traffic so I would expect not. Other solutions like Mist, Aerohive, and Ruckus unleashed have this sorted in a decentralized forwarding plane setup so perhaps UBNT has this as well. I'm also not sure how well autopower/auto channel works on ubnt, generally only Mist, Aruba, and Cisco have this actually working. You should probably use an analyzer to tune down the power on your APs to make a more microcell environment. I would get an expert on UBNT wireless as its very complicated and it's much more about the skeletons in the closet on each platform. Actually, just looked before submitting and it seems the T3s are 2.4 ghz only. If you're running them on wifi, I would kill all but one of your APs and put a T3 right next to the active AP and see if that stabilizes the T3. If so you probably have channel overlap issues on 2.4ghz. Good luck, hopefully this helps.
    7 points
  9. Cyknight

    Dealer Login?

    Uhuh. You didn't ask that at all, you specifically asked for a log-in to an account or a link to set-up an account. I suppose you could argue that that second one is in some strange for a way of asking how to sign up to be a dealer, but come on... a google search would have given you the sign up for a dealer link, so would coning to control4.com and looking around. You have ZERO grounds to get all high and mighty here.
    7 points
  10. Talk about going from a Rolls Royce to a Toyota.
    6 points
  11. I have written a Python script to easily make C4 drivers with customized icons by altering the stock Control4 Scenario Experience driver. This involves unzipping a C4Z file, changing the icon image files, and making slight alterations to the XML file before rezipping it. This script automates all of that and outputs a new C4Z driver file that can be added to your project by your dealer via Composer Pro. You just need to provide an image file to start with - ideally a PNG file that is about 1024x1024. (Smaller image files were working but some icons might look stretched.) After the new driver file is added to your sytem you can then use Composer HE to decide what screens to display these in, and Favoriting in Navigator to put these buttons on (almost) any screen that you want and tie them to any task in C4. You will need Python 3, but it should work in Windows, Linux and WSL. (If you are running Linux under Windows 10 then you should have Python already installed on that. If you have Windows 10 I would highly recommend installing Ubuntu so that you have a Linux system running inside of Windows 10). Instructions on how to do all of this are in a Readme file and in comments in the Python file. In theory the script should work on Macs as well but I don't have a Mac to test. Download the file from Github: https://github.com/zaphodb65/C4driverbuilder The final result will look like this. (This is from the C4 app on an iPad)
    6 points
  12. Just got some Heattrak heated mats for walkway and patio. Got a kasa kp400 outdoor double outlet. Got chowmains openweather agent. Now if predicted snow or actual snow it will turn on the mats for 24hrs. Every 15 mins when app polls weather if still snow or rain w temp below 34F it will restart the timer. Can't wait to see how it goes!
    6 points
  13. Topfox

    Bond Bridge Shout Out

    Scenario: Have 9 ceiling fans with lights, and they all have remotes. Some are original manufacturer, some are generic on/off universal. All the them only have a single light switch, so from the switch you don’t have control over the fan vs the light. I had thought there really wasn’t anything I could do to integrate these into my system other than overall on/off by swapping the light switch, then having to use the remote to control if I wanted the fan and light on, etc. Forum to the rescue: I browse the forum pretty often for new ideas. Saw an older thread talking about Bond, and figured I’d give the Bond Bridge a shot although I was worried the advertised 2.5k sq ft of coverage wouldn’t be enough for my home size. Got the Bridge last week for less than $100, got the Chowmain driver and now they are all integrated into my system and working perfectly! Definitely wanted to advertise the success of the 2 items in combination in a large home. Time will tell if I have any connection issues or anything like that in the future, but as of right now I’m super excited these are now integrated.
    6 points
  14. Built my house with a closet in mind, but it lacked circulation and the components were running hot, especially with a dense rack. Threw this together with online parts (the main ones being a Cloudline T6 and a Tripp Lite exhaust duct) -- works great and is good for a ~20dg temp. drop (not shown, FYI) while reducing net noise due to fan speed. Sharing for inspiration/if helpful.
    6 points
  15. Not to one-up @Don Cohen's beautiful work, but today I automated my speakers to play the refrain from "Who Can it Be Now" when someone pushes the doorbell and also programed my washing machine to play the opening riff from "The End of the Line" when the cycle is finished. Go me.
    6 points
  16. If anyone needs help Muj was amazing and spent 1.5 hours and fixed my whole system. The place I bought it from spent 5 mins and wanted to call me again Monday. Thanks Muj! Great knowledgeable help
    6 points
  17. One of the biggest things requested has been a low cost intercom enabled tablet. This has actually been possible since the 2.7.1 Days! Hardware Right now I think some of the best hardware to do this on a $129 Lenovo Tab M10 HD which has a great charging dock or the $99 Lenovo Tab M8 HD which has the same base but trades the 10 inch screen for the 8 inch screen. Install the control4 app as you normally would and install the Linphone app. Basics Then in control4 you need to add a Universal SIP driver to the room where you are using the tablet. That is how the intercom appears in that room. Then configure Linphone to use that extension. Improving the experience You can use the Control4 in Pinned app mode which will make it be the main app running but then you will miss incoming calls You can also enable Google Assistant Ambient mode to allow you to have a phone screensaver and information screen for Google Assistant. Need help? Message me and I am happy to help you with this setup. Should I post more details? I know this is very high level
    6 points
  18. DatBear

    OS3.2.3

    On the mobile side it really doesn't take away resources to work on those areas. We have developers working on all 3 of the areas mentioned by @wnpublic. Media wall does have an important place in the platform and has been highly requested feature allowing dealers more lines of revenue than they previously had before. This didn't come at a sacrifice to intercom or performance issues that are also being worked on. Those previously mentioned pain points each have their own unique challenges and problems to work through but are of high priority to the dev team to resolve. I hope that calms any fears about the focus of work.
    5 points
  19. This is my #1 reason why I don't like cloud-based solutions. They can stop working out from under you, on the whim of someone in accounting at a corporate office miles away from you, and no accountability from the manufacturer when this happens... For garage doors, nothing beats hard-wired sensors and a hard-wired relay connection to the door open / close button on the wall-mounted GDO controller. No latency issues, no cloud issues, no firmware version issues... Easy to setup, you don't need anyone's permission, just a little soldering to a couple of contacts, and installation of door position sensors on the rails. Mine ALWAYS works, and since I have 2 sensors on the door, I know when it's fully opened, fully closed, and somewhere in-between those 2 states, and knowing that allows me to also know definitively when it's opening vs. closing. RyanE
    5 points
  20. We do this for every job. Here’s an example of one of our status pages
    5 points
  21. Michael If you’re a system designer, can we just stop selling touchscreens all together and make the app fully functional? I’d even say start charging for a V2 version of the app that has intercom. Design flaws, product shortages, etc just leave a bad taste in people’s mouths with the C4 screens. Everyone has a tablet or 3 and they are sold everywhere, even with compatible wall mounts. The high cost of the TS is a tough sell to most people. Thanks
    5 points
  22. Thanks for the referral! Been working with Mitch and he is great! Have HA controlling c4 lights and more automation on the way.
    5 points
  23. i think all end users on this site want the platform to "open up" more. I wouldn't be shocked if some dealers would be happier if a customer could enter their own new TV and swap it from an older TV. I cannot believe there is much margin in that work for dealers (hence the online dealer but that is another story) even if they get to sell the TV and then do the C4 binding/install. But when you hijack every thread about opening up the platform and the HDMI cartel....you become Wap again I think most of this could easily be solved by some sticky's here on the forum. Have an entire one dedicated to ideas about opening up the platform. stickys for new users, stickys for people moving into a home with c4 and what are their options, etc. there could even been a static first post in that sticky that the admins keep relevant as new hardware is released, older stuff has to be removed, etc. its a little work but I think would keep things way more civilized cheers
    5 points
  24. Not truly automation, per se, but programmed the Caseta remotes on my wife's and my nightstands, which normally just control the Hue bulb for that nightstand, to be able to go into 'dual' mode. Hold down the center button on the Caseta remote for 3 seconds and dual mode is triggered. Then instead of controlling just your nightstand, you're controlling both nightstands which are in sync. Your remote will stay in dual mode for 8 seconds after the last button press. Press a button at 6 seconds, the timer resets. After 8 seconds of no press in dual mode, your remote returns to single mode, controlling just your nightstand.
    5 points
  25. I moved my support to Coolabode in August 2020 after finally tiring of the poor service from my original installer. Andrzej has helped me a couple of times since then with some remote control programming and a few issues with C4 and Sonos integration. And I recently worked with Kyle on another Sonos-related issue which ended up being hardware-related (old Sonos Connect output failed). In every instance, with both Andrzej and Kyle, I received a very quick response to my initial request and great communication and service throughout the entire process. And their pricing is very fair. I highly recommend engaging the Coolabode team!
    5 points
  26. OceanDad

    Ripoff Report

    95% + of all complaints like this that I've ever heard are fixed by one or more of these 3 things : 1. Some improvements to the strength/reliability of the zigbee network. Control4 relies on zigbee communication between devices - for example between a remote control and your processor that issues instructions to devices on the system. 2. Some changes to your wi-fi/router setup to improve strength and reliability. This is the other half of the system backbone that needs to be well designed to ensure that the system functions 24/7. 3. Some (usually) minor changes to programming to make sure that the system is designed to do what you want it to, when you want it to. There are several very high quality remote programmers/dealers on this forum who can help you get the best out of your system. They are almost certainly better than your local guy. Can you give an example of something that 'rarely works' ? It might help to begin to diagnose what's going on.
    5 points
  27. alanchow

    Drivers for Control4

    I want to chime in on this. Control4 asked us to attend a meeting at ISE last year with their senior VPs. In summary they told us (and also every other major Control4 driver developer) to stop reverse engineering APIs and to provide them with the details of the systems we reverse engineered so that they can assist us with creating a relationship with that particular company to stop the API from breaking in the future. In short there were a few 3rd party drivers out in the wild that broke and caused Control4 alot of headaches. Not sure if it was just customers complaining or legal issues but regardless it was enough for them to warn all the major 3rd party developers formally. In fact we were all reminded about the agreements we signed with Control4. As such our business practices changed to not develop any driver that contains reverse engineered code or if we do reverse engineer it we would create a partnership with the company to ensure that the APIs do not break and they understood that we were using them. By partnering with these companies we ensure that there is no disruption to the home owners Control4 experience. A good example of this is an upcoming driver we are about to release in the next week or so (we partnered with a company to do this). Here is a sneak peak.
    5 points
  28. Clearly you have some sort of networking knowledge here. So let me be the second person to tell you that Control4 communicates over a broadcast network, its not a task done a packet sent and then and another packet sent back. when you ececute a task in c4 the processor send it to everything even via ZigBee to your remotes. The issue you are seeing with your sliders, when you turn it up to say 70% from 20% and it goes back to 20%, means the light level sate did not get back to the processor and or C4 failed to execute a command from the load (Dimmer Module in your case) so the slider has reverted back to last known state, this is the same for volume. C4 in terms of network transmits and receives a lot of data (Open up Wire Shark point it to the IP of your controller and you'll see how much info is being sent out and received) Reason UniFi is on the "Ban" list: Issues with SDDP communication across VLANs. Ubiquiti EdgeMax routers and switches do not support PIM multicasting. This can affect routing SDDP traffic across VLANs. Also see thread here https://community.ui.com/questions/PIM-on-the-roadmap/b0e73936-9052-477f-890d-c5dc5fec3f7f Of course everyones millage varies, everyones setups are different and here we do try and accommodate everyone, but your constant disregard of advice and what people have said to you countless times is just making people not want to reach out. if you really don't think its network then start simple, are your RJ45 ends made of correctly on each end? Have they been tested? Do they pass gigabit at the minimum? Can you ping your touch screens using a simple ping? whats your latency? Are you getting packet drops? Run a nmap? run a trace route? and "rouge" devices that could be causing this? IOT? Snoff? anything? Have you checked your firewall? Do you have All things to consider, it's not just a case of plugging a few things in and being like yeh it will be fine. C4 and many other home automation systems rely on a solid network / backbone. if it's not there, things will likely fail. sorry to be so blunt, but i don't like beating around the bush A few more notes to check off: Disable Spanning Tree Protocol Flow Control QoS (Quality of Service) Wireless isolation (QoS setting) Privacy Separator PaGP (Port Aggregation Protocol) IGMP Snooping (or any other Multicast Filtration of any kind) Enable Multicast function on the router, managed switch and access point (if applicable). Honestly not sure what more info I can give to you, other than use Mikrotik next time with Ruckus APs or just go full out Araknis lol Thanks Muj
    5 points
  29. I have a Home Theater, using a 'scope' (2.35:1 aspect ratio) screen. It is ideal for watching most movies, which usually have that same aspect ratio. But some movies, and a lot of regular TV and streaming content have 'narrower' aspect ratios: 1.78:1, 1.85:1, 2.00:1, 2.20:1 and so forth. When viewing this type of content on a scope screen, of necessity, there are black 'pillarbox' bars on each side. Even with a good screen and projector, these areas will appear grayish rather than black, which has a negative impact on the perceived picture quality. So many of us utilize 'masking' solutions of one type or another, to blacken those areas. When I initially set up the Theater, I installed 2 curtain rods, one on each side, hanging black velvet curtains from them. I could then draw them in to cover those pillarbox bars, which enhances the picture quality significantly. But I tired of having to go up there to draw them in, open them up, etc. First world problems, for sure! So I ended up installing a motorized curtain track, hanging the black velvet curtains from them. This comes with an RF remote to open, close, and stop the curtain movement. I then obtained a Bond Bridge to replicate the RF commands, integrating this into Control4 with the Chowmain Bond Bridge Driver. I was then able to create "presets" for each aspect ratio, by issuing a 'Close' command, followed by a Delay of the appropriate number of milliseconds, and then a Stop command. I use an SR260 in this room, and assigned these presets to numeric buttons on the remote, since they aren't used for anything else in that room. I can then close to the appropriate position for whatever I'm watching with the push of a button. I am also using the madVR Envy, an external Video Processor, which among its other functions, will recognize the content's aspect ratio, and automatically scales the video output to maximally fill the screen. They will eventually have a Control4 Driver, and I'm hoping that I can program it using this Driver such that the appropriate curtain preset will be triggered based on the content's aspect ratio, making the process completely automatic. Here's a simple YouTube Video showing it in action:
    5 points
  30. Greenfield Solutions will be releasing a receiver modes button today! We are very excited to help make changing receiver mode changes much more timely and easier to use! This is a universal button and can be programmed to work with almost any receiver that allows you to set modes! Here is sneak peak of the button https://photos.app.goo.gl/eTpJ9K8QzUnwzU6x7 Driver released - https://www.blackwiredesigns.com/store/receiver-ui-button/ Walk through video coming soon
    5 points
  31. ejn1

    Replace Control4

    Unfortunately, I'm Level 2 Help Desk for everything and anything IT/AV related for my extended family . I wish I could give them @Köhler Medientechnik on speed dial but they are not part of his 1% German target market and the first hourly rate that was quoted they would need an AED to revive them!
    5 points
  32. The only constraints limiting the DS2 or any other 3rd party door station from taking advantage of all the new features are from a hardware perspective, but we are working with the DS2 supplier to help them get their firmware and driver updated to utilize these some of these new features.
    5 points
  33. The screens on my SR260 are so dim that I can't see upgrades or anything else on the screen 😀
    5 points
  34. We are also (and I speak for iOS users) really really looking forward to having the intercom functionality embedded in the main C4 app!
    4 points
  35. ejn1

    New Remotes

    I think he's saying that there was never a customer bulletin on it, dealer never told him about it (nor motivated to), etc so the process is a bit flawed if there is no information push from C4 or the dealer to the customer. Some sort of recall notice or something would be a bit more customer centric. I get the frustration.
    4 points
  36. I misread and thought you were trying to sell 3 of your kids
    4 points
  37. Indeed. But apparently you can use it to give a shout out to your favorite bugs/missing features, which is nice. Better handling of security cameras please. Telling customers on Day1 of their Control4 experience that they are better off viewing cameras in a separate app feels a bit of a punch in the face. Intercom still flaky after all these years. +1 on color wheel If only these were 'legacy technical debt'. 🤣
    4 points
  38. Gary Leeds UK

    OS3.2.2

    HE is back to normal - can play with announcements and can see Media Art Work again The Little things
    4 points
  39. Don't write off the whole system just yet......I use @msgreenf for all my programming and new equipment installs. He remotes into my system and makes the changes all for a very reasonable fee. He makes it far more convenient that trying to get on a dealer schedule. Just my .02......but he does fantastic work as do many others that are on this forum.
    4 points
  40. BraydonH

    Better looking keypads

    Call me crazy but the nicest keypad (aesthetically) of the 3 pictures you posted is without a doubt the black C4 Keypad at the bottom. The white Control4 keypad with the god awful glass plate looks terrible. Hate the way those engravings look too. The C4 faceplates really make the keypad look great. Don't use other brands of face plates. And dont get me wrong I understand that glass is a premium product and plastic is a cheap product but that palladium keypad is a total gimmick. The glass wall plate looks so small and crappy. The engravings aren't centered. That thing will look super outdated fast. I dunno, I'm not a fan at all. I certainly wouldn't pay extra for that finish. The pricing is out to lunch on Palladium. The only room where that would even make make sense is in a bathroom... but even then. To each their own though. Depending on the finish of the house go with Snow white (WAY better than regular white) and if you can go with Midnight black (way better than regular black) with a stainless C4 plate.
    4 points
  41. If that's really how you feel and are not just trolling these forums for the sake of it, I think you'll find you are in the minority there. Control4 is a very robust and reliable system, but as with most similar products, it's only as good as the programmer/installer. There's many ways it can be configured incorrectly or at least not as well as it could be and that can result in a poor end user experience. Combined with perhaps dealing with an installer either unwilling or unable to come and fix any issues you are having this will often make clients feel they have been ripped off. You say "Great salesman, worthless system" which sounds as though they could talk the talk but not walk the walk when it came to actually implementing what you wanted it to do, that in itself is a fault of the salesman and/or programmer and not the Control4 system itself. As already suggested above, perhaps explaining what you have in your system and what issues you are having in more detail, I'm sure there are several of us on here who could help steer you in the right direction rather than just bad-mouthing the brand without any true basis on which to do so.
    4 points
  42. You can rename them specifically for Alexa voice control in the customer portal under the voice control section. So in composer you name them what works best for the navigator view, and in the portal you can alias them for voice.
    4 points
  43. ABC - Anything But Chamberlain as they are hostile towards integration into smart homes.
    4 points
  44. What remote control or automation system would you suggest he look at for a single app/remote control solution to control everything? He wants multi room audio , hvac control , multiple TVs with different sources , lighting control, alarm system , security cameras , multiple touchscreens , and on screen tv navigation. It’s these exact type of systems that control 4 was developed This dude would need about 3 remote controls and 7 different apps on his phone to control everything. Then of course nothing would be integrated
    4 points
  45. how did ya get composer pro?
    4 points
  46. Looks like a nice setup and your dealer should be explaining everything to you otherwise I would get another dealer Ea5 in the rack and ea1 at the main tv triad amp and triad matrix for distributing all of the streaming audio from the ea5. Would not recommend going with Sonos i would definitely switch the lighting to c4 you can use the essential lighting just check on led compatibility. I suggest some c4 keypads with engraving at door entry locations t4 touch panels and sr260 remote controls Luma nvr with Luma cameras you should not use the isp networking. I suggest unifi or ruckus
    4 points
  47. Completely agree...
    4 points
  48. Hi all, Not sure if allowed to post about this so please delete if necessary. I just wanted to send out an invite to a new FaceBook group (Control4 Community UK) I created with the intention of increasing communication and collaboration between C4 dealers and end-users in the UK. This is primarily aimed at partnering UK dealers with end-users to generate mutual partnerships along with the discussion of integration requests and solutions that may bring the two together. I'm aware there are lots of new dealers on the scene who could benefit from a bit more visibility and lots of end-users who have older systems no longer maintained by their original installer or they may not even be around to support the system any more. Likewise, there are also lots of people who inherit C4 system with the purchase of a property and have no idea where to turn to get the system working as desired and ongoing support put in place. It is primarily aimed at UK based dealers and end-users but all are welcome. https://www.facebook.com/groups/1268031796900352
    4 points
  49. Just a note for those who didn't know, with the new M1 Computers you can run iOS Apps. Just DL'd the iOS app to my MacBook Pro, and I must say it's very snappy! It runs like a native app.
    4 points
  50. eggzlot

    Replace Control4

    Well I turn it off remotely. Since internet is lost remotely I can’t turn it back on but my parents know the button to press (I’m using a wemo w a button). W cable box and modem and router they forget what to unplug. So I can hit the button and shut it down. Then then know they physical button to press to turn on the switch Unifi seems like a better option - my next one is for my mother in law so maybe I’ll test it out
    4 points
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