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Everything posted by Kevin L
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Hey Everyone - Thank you for the positive comments about Blackwire and the hard work we try to accomplish in this industry. I did not reply to this post as I was waiting for responses from our customers. We have a policy at Blackwire that prohibits transferring license between dealerships without approval from the original servicing dealer as outlined in our terms of service. This policy is in place to protect our customers (dealers) from waisting their valuable time in the field troubleshooting something they don’t have full access to. This policy wasn’t born out of thin air, it was implemented after many discussions and support calls with our dealers. We did receive a support ticket from a dealer who requested a transfer of all licenses in a project to his account. We denied this based on our policy. Shortly after our response, the owner of the system called our office with an extremely aggressive attitude and choice language for our support team. We are a B2B company and only work with dealers, however the ticket was escalated and on Friday, while on vacation, I personally reached out to the dealer who contacted us and asked for all the licenses in the project they needed transferred. As of this post we have not heard back. Instead, I was able to make contact with the original purchasing dealer for one of the most recent drivers (this project has multiple drivers purchased through multiple dealers further complicating the issue) and he was able to get the project updated with the new controller for the driver he originally installed.
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leaksmart
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If the Ring announcements are intermittent then something is setup incorrectly.
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no
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Outdoor Sprinkler controller with physical buttons
Kevin L replied to azkid's topic in General Control4 Discussion
Also you can share access to your rachio to your yard care professional. It has a sub user option so they can edit on a computer or their cell phone. -
Outdoor Sprinkler controller with physical buttons
Kevin L replied to azkid's topic in General Control4 Discussion
You can press start and go through the zones in the rachio 3 -
Order 5V3A power supplies online and that will fix them. 5 volt 3 amps. HDMI vs HD is just branding.. Same exact units
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For anyone who lost their bindings add and remove a space from the API key. If you only have 1 controller on your system there is no need to even select the system. it will work whether your system is selected or the box is blank. The only time you need to use that system drop down box is if you have more than 1 Rachio controller on your account. If after that you are having issues post up debugging logs and we will reivew them.
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Water monitoring: Flo by Moen vs LeakSmart
Kevin L replied to jfh's topic in General Control4 Discussion
LeakSmart is a fully self contained leak and flood protection system. it requires zero programming from C4 or internet to turn off the water if it detects a leak and in many cases will get you a discount on your home owners insurance as LeakSmart is nationally recognized by many insurance companies. LeakSmart recently released a real cool sensor that allows you to monitor up to 3 things for leaks all at once with their new rope sensor cord. This means washer and dryers, entire under sinks, fridges etc can all be monitored and you can install the main sensor receiver in an easy to access location up higher. Real water sensors detecting actual water leaks are much more accurate than a water flow valve guessing if you have a leak or flood will ever be. -
Strategies for Buying Equipment
Kevin L replied to phantomgordon's topic in General Control4 Discussion
creating a second account to drive your narrative isn't going to fly on this forum...... -
Disable T3 touchscreen reboot "tweeting"?
Kevin L replied to DTxAg's topic in General Control4 Discussion
The beeping noise is the audio calibration for the mics in the touch screen. go to intercom - settings and turn off echo calibration. -
Anyone running Blue Iris 5 with Audio Obsessions Driver?
Kevin L replied to eggzlot's topic in General Control4 Discussion
Lite Version: https://www.blackwiredesigns.com/store/blue-iris-vms-camera-driver-lite-navigator-display-problem-solver/ Advanced Version: https://www.blackwiredesigns.com/store/blue-iris-vms-camera-driver-motion-touch-trigger-geofence-osd/ -
LEH-4091 DMX LED Light Engine
Kevin L replied to Dinushan Paranavithana's topic in General Control4 Discussion
I would suggest you reach out to the manufacture of the light and ask them how to enable and control it via DMX channels. -
get a Sense
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LEH-4091 DMX LED Light Engine
Kevin L replied to Dinushan Paranavithana's topic in General Control4 Discussion
That DMX engine you linked would work fine using the Domaudeo DMX driver + the Engineering Solutions RS232 DMX Box -
LeakSmart What to buy: starter kit or just the valve
Kevin L replied to antneed's topic in General Control4 Discussion
FYI Guardian leak detection will have a Control4 driver this year as well. So its another option to look at. -
You need to change the edid in the roku transmitter.
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Did you enable fast start per the instructions?
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"Experience Buttons" - Can you educate me?
Kevin L replied to ILoveC4's topic in General Control4 Discussion
Actually I see that. I will get that fixed. I updated the website URL with some information https://www.blackwiredesigns.com/store/c4-remote-finder-pro/#tab_driver-setup -
"Experience Buttons" - Can you educate me?
Kevin L replied to ILoveC4's topic in General Control4 Discussion
To be clear you are using the BlackWire Designs Remote Finder Pro driver and there is no documentation tab? -
"Experience Buttons" - Can you educate me?
Kevin L replied to ILoveC4's topic in General Control4 Discussion
Is the documentation tab in the driver not explaining how to use it? -
"Experience Buttons" - Can you educate me?
Kevin L replied to ILoveC4's topic in General Control4 Discussion
The BlackWire Remote Finder App requires a Web UI button which also uses an experience button for its icon. It is launching a web page using the touch screens chromium browser. -
A good RGB LED Control solution for Control4 is there
Kevin L replied to jackstone's topic in General Control4 Discussion
BDM is not required on the Domaudeo drivers and does not auto update those drivers. -
No one wants to pay for anything. We can easily enable licenses on subscriptions and have even discussed it many times for drivers that cost us to support (servers etc).
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If you are talking about shades you would use the Lutron Smart Bridge Pro