tratliff

Same issue with me since yesterday morning. SiriusXM apps on all other devices work fine. It is only the Control4 app that is not working for some reason. 503 code indicates server issue but yet the servers are working.

Interested in this also. Just found out the HVAC installer is using Bosch in the house I’m building. Sure hope we can integrate the Bosch Thermostats with C4. Sure hope someone has a driver.

If you use the right mount an ipad looks fantastic. Been using one for many years and love it. I upgrade the ipad every few years if necessary and it is still much cheaper than the dedicated C4 screen. I guess not having the intercom feature is the only con to me.

Another recommendation for Neil. He helped me fix a problem with my system. He knows his stuff and is very helpful.

Update on my problem: I replaced the router - twice. Replaced the DSL modem. Checked and re-checked all the network settings. Still no reponse from the C4 Controllers. So my excellent dealer came to look at the system this morning. Turns out it wasn't a network issue. What had happened was that somehow, director and all the other services were turned off on both the master and slave controller. He has no idea how that could happen. My router had gone out but that shouldn't have caused the services on the controller to turn off. Wierd. But got it up and back working again. Thanks to all for the input.

You may be right the NAT. I was unable to get the router talking to the DSL modem if the modem was bridged - it wouldn't connect to internet. Should be able to, but wouldn't work. I'll try taking out the stand-alone router and just use the router built into the DSL modem and see if that works. Then I'll swap in a different modem/router when I am able to get one. I'll also check the subnet as was suggested. My dealer offered to come take a look and I may have to have him Re-ID. I don't like that idea, but . . . Thanks to all.

Good thought about the static IP's, but I didn't have static IP's on any of the C4 equipment (just on a NAS, media player and printer). All the C4 equipment is connected through a good switch. They all have good IP addresses. I'm confused as to why I can't access the controller and why the MTS can't find the Controller. I'm going to swap in a different router and reboot everything for the 100th time when I get home tonight. Please let me know if anyone has any other ideas to try. Thanks for all the help.

The controllers aren't working. When I reboot them, I am unable to get the get the C4 screen on my displays or use the remotes. I also think the "link" light on front of the HC300 used to come on. They aren't on now. I'm pretty sure the controllers were set up to use dynamic IP's. Aren't the devices ID'd using the MAC addresses? If not, how would I re-ID them if I can't access the controller? Thanks for your help.

My Cisco RV120 router went out. I replaced it with a Linksys because that was the only one I could get around here and I need to get it up and running. But now I can't get my Control4 system to link up. I've rebooted everything dozens of times, tried every combination I could think of but still can't get it to work. I'm sure it is something simple I am overlooking but I can't figure out what the problem is. Wired computers work fine. The Control4 controllers and other components show up in the router table and have a valid IP. I can ping them, but get them to work. The new router is assigning different IP's than the old one. Would that matter? The Control4 components are set-up as dynamic, not static IP's, so they should be fine with any IP they are assigned, correct? I did have my LAN IP at 192.168.1.1 but that range is being used by the modem. The new router is giving 10.29.174.xx Network gear consist of a Westell DSL modem, Linksys EA6500 router, and Cisco switch. I have 2 HC300's. Your help is greatly appreciated. I have tried everything but I'm sure there is something I am overlooking. Thanks!