iumbastu

I just wanted to give a shout out to the team at Coolabode. While I had some initial apprehensions four years ago when I made the switch from my local C4 dealer to Andrzej and Kyle at Coolabode. These guys are nothing but the utmost professionals. One of the unexpected benefits is the speed at which I can get any concerns addressed. When I had physical support from our local dealer, I had to wait days and often a few weeks for an appointment for SW changes and equipment upgrades. Coolabode is there for me often within minutes of emailing, calling or texting with a question or concern. I've been able to operform upgrades and manage through two major OS transitions all via remote support. It certainly helps if you know the difference between an optical, HDMI, ethernet and power cable, but that's really all the skill level you will need with these guys as your remote dealer. (no requirement for network engineer certs.) I couldn't be a bigger proponent as I'm confident you'll get the support you need from these guys. A huge shout out and heartfelt thank you to both Andrzej and Kyle for improving my C4 user experience. Without their support over the last four years, it's very likely I would have rip'd the C4 solution and moved on. I am quite pleased I reached out to them and continued to invest in my C4 solution. Thanks, Kevin Ray