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alanchow

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alanchow last won the day on March 20

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About alanchow

  • Birthday August 31

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    http://www.chowmainsoft.com

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  • Gender
    Male
  • Location
    Melbourne, Victoria, Australia
  • Interests
    Software Development, Consumer Electronics, Hobbyist Electronics, Home Automation, Energy Management, Retro Video games, Automotive, Action Movies

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  1. My dealer (Magnolia AV) comes to do my install tomorrow. He wasn't sure whether he is required to pay and download the Koei Full driver, or whether I do that directly. Can you clarify how this works? It looks like the driver can be downloaded without a dealer login, but dealer login is required to purchase the license. Correct? 

    So, let's say the dealer installs the driver and I want to use the two day trial. What then? He has to come back in two days to buy and activate the license?

    Please help walk me through the mechanics of this process.

    Thanks!

    1. Show previous comments  13 more
    2. alanchow

      alanchow

      if you have coverart in movies you should get cover art for albums.  If you don't that means you have not setup Kodi correctly or the albums you have in your library do not have cover art.

      cover art does not come up for artists, genres or other music items as Kodi does not have this information.

      its hard to say what could be going on without looking at your system.

      your dealer will need to submit a technical support ticket to our helpdesk on HouseLogix and provide them with logs, description of problem and a copy of the project.

    3. elee532

      elee532

      Alanchow, I'm working on scheduling a time for my dealer to come and take a look. In the meantime, I just happened to be logged into my NAS and noticed that it is using port 8080 for its Web Administration. Could my problems have something to do with the fact that both the NAS and the Kodi HTPC are using port 8080? Or, does this not matter?

    4. alanchow

      alanchow

      They are two seperate devices so it doesn't matter.  It only matters when they are on the same device.

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