Hi Guys
I have followed this forum for many years and want to say you guys are very knowledgeable and helpful to many many Control4 users, thank you!
I had an EA3 installed 6 months ago to control 2 rooms, Theater in basement and Family Room. Ea3 is in a rack in the Theater. Family room is IR over Cat6. The Theater room SR260 works fantastic. 6 months later, after many remote programming sessions and 3 in home visits, the Family Room SR260 response is horrible. You have to press buttons multiple times to enter a command. My C4 dealer is very big and very experienced and I have had excellent service and support for 20 years.
I have requested a Zigbee extender many times and the last tech to visit agreed. I thought they would send the Zigbee Extender but they sent a Zigbee to IO Extender and said it does the same thing, just plug it in and they will activate it. Is this correct? It showed some improvement but still not the same as the Theater, so know they want me to move it. I am about to send the EA3 back and get two EA1's instead and be done with it. BTW they did change the Zigbee channel which also showed slight improvement but still not as fast as the Theater.