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AK1

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AK1 last won the day on April 21

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About AK1

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    Control4 Guru

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    Dealer, West Vancouver

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  1. Good point - this happened to us on one occasion recently
  2. I would check for correct driver version. Then I would factory reset the lock, delete driver, reinstall driver and ID it into project again. Does it appear to ID successfully? When it comes to locks, you would be surprised how sometimes they don't ID even though there is ostensibly a good Zigbee mesh. Normal checklistL Zigbee channel, Wifi channel / interference, Zigbee antenna extender. On rare occasions we have to create a separate mesh in the given room.
  3. Definitely do not use Unifi switches - the only products wee have found that don't cause Control4 headaches are APs and the Cloud Key for management purposes.
  4. I find Unifi admin unnecessarily complicated, Pakedge pretty basic and Araknis "just right"
  5. We regularly install the WAPs and Cloud Key without a single issue. Everything else causes issues.
  6. Right here.... DO NOT USE any of the following devices with your Control4 system. Every device on this list is known to cause issues and will not be supported. If you have no other option please work with Pakedge for a solution using our recommended networking gear. Use Bridge Mode (IP Passthrough) Setup for Common ISP modem/routers for help setting your current ISP provided device to bridge-mode if needed. Control4 does not recommend or support the use of ISP provided routers / WiFi. Article Body Make Model Device Type Known issues 2Wire 3801HGV Modem/Router Devices fall offline and/or will not identify Actiontec Any Devices fall offline and/or will not identify Arris NVG599 Modem/Router Devices fall offline and/or will not identify Actiontec Any Modem/Router Devices fall offline and/or will not identify Alcatel Lucent I-240W-R lack support for UPnP and/or STP and/or SMB/CIFS Alcatel Lucent I-240W-T lack support for UPnP and/or STP and/or SMB/CIFS Arcor Easy Box a300 lack support for UPnP and/or STP and/or SMB/CIFS Belkin F5D Series lack support for UPnP and/or STP and/or SMB/CIFS Belkin F7D Series lack support for UPnP and/or STP and/or SMB/CIFS Belkin F9K1103 lack support for UPnP and/or STP and/or SMB/CIFS Belkin N750DB Anywhere Access Issues Belkin N600DB Anywhere Access Issues BT Homehub (All Versions) Anywhere Access Issues / Devices fall offline and/or will not identify Dlink WBR-2310 Dlink 655 Does not work with dual transport devices (ie. tuner, amp, switch) Eero Any Mesh Building Router Devices fall offline and/or will not identify Engenius ESR-9850 Anywhere Access Issues Engenius ESR-9752 Anywhere Access Issues Google GFRG100 Devices don't show up or fall offline Google GFRG110 Devices don't show up or fall offline Google Onehub Mesh Building Router Devices don't show up or fall offline Linksys WRT54G (all models) Router Linksys BEFSR41 Multicasting incorrectly set by default - intermittent lock ups Linksys BEFSX41 Lock ups requiring reboot constantly Linksys ALL WRT Models Luxul All Wi-Fi devices Intercom Issues using Luxul Wi-Fi Micronet Sp648 lack support for UPnP and/or STP and/or SMB/CIFS Motorola NVG589 Devices fall offline and/or will not identify Netgear DGN2000 lack support for UPnP and/or STP and/or SMB/CIFS Netgear FS526T lack support for UPnP and/or STP and/or SMB/CIFS Netgear FVS336G lack support for UPnP and/or STP and/or SMB/CIFS Netgear GS108v1 lack support for UPnP and/or STP and/or SMB/CIFS Netgear GS108v2 Netgear N150 (WPN824N) Devices don't show up or fall offline Netgear N300 (WNR2000) Devices don't show up or fall offline Netgear WGT624 Netgear Orbi Mesh Building Router Devices fall offline and or will not identify Pace 5031NV Modem/Router Devices fall offline or will not identify Pace 5268AC Modem/Router Devices fall offline and/or will not identify Planet FGSW-1828 Ubiquiti Any Router/Switch/AP Does not support multicasting. Only supports IGMP which causes issues such as Control4 devices that fall offline due to UDP keep-alive being blocked through multicast routing. These issues manifest most commonly in large systems with dual transport devices ie. Matrix switches, Amplifiers, and Centralized Lighting.
  7. Hmm that's when saline in your ass would have been useful.
  8. We typically use DMZ where bridging is not possible Sent from my iPhone using Tapatalk
  9. Do you use your own router i.e. one not provided by your ISP? Here are the common pitfalls we see when changing ISPs: * WORST - client uses ISP router and has static IP addresses for Control4 equipment, often the controller. New ISP uses a different class C IP addressing scheme. Glorious PITA to fix: change IP address scheme on new router to match old scheme (often not possible on ISP router) OR network reset on Control4 equipment (big pain if a tight rack) OR introduce a real router and hopefully bridge ISP router * New ISP router can't be bridged so any port forwarding e.g. for cameras, stops working. Need to open ports in new ISP router or setup DMZ. Please contact your dealer before the change.
  10. It's the Ubiquiti implantation of multicast in the Edgerouter that causes all the Control4 headaches and hence it's place on Control4's do not use list of networking equipment. It's great you solved your problem.
  11. Why do you assume VLAN's? Very few residential Control4 systems would use VLANs.
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