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jmb

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Everything posted by jmb

  1. jmb
    It would be reasonable for @IntrinsicGroup to provide some update at this point, bad news would be better than no news. If you have dropped the product be upfront about it. Apple has now announced the next version of tvOS 16.
  2. jmb

    Now that we are in May, any updates you can share?   My dealer has suggested when the C4 new core controller comes out I take advantage of the additional IR's and drop your driver.    I hope that isn't what I need to do and you have the update done before the new controllers come out.

    Any update would be helpful.

     

    1. IntrinsicGroup

      IntrinsicGroup

      Are we talking about Apple TV? We're still actively working on the driver but unfortunately I still don't have a release date as yet. IR is always a reliable option as there's no concerns about compatibility with future firmwares but it doesn't provide the same feature-set as an IP driver. Control4 have a HomeKit option native to the platform that may be worth discussing with your dealer as well.

      As soon as I have more info on a release date we'll post an update, apologies I can't be of any further help at this time.

    2. jmb

      jmb

      Sorry, yes I was talking Apple TV and the incompatibility with tvOS 15.     Any idea on when you will have more information to give a release date?    ie a plan for a plan?   Do you see being able to announce release date in Q3, Q4?  2023?   Any indication would be helpful as I try to decide whether stick with the product or move on.  Thank you.

    3. IntrinsicGroup

      IntrinsicGroup

      Unfortunately it's really hard to give an indication. There has been multiple times in the last 12 months we've thought we're close to a beta release and then when put through more rigorous tests the driver hasn't been stable enough. It's hard to know when the breakthrough will occur. I appreciate that's not a helpful answer at all and I wish I could give a clearer idea but I honestly can't say if it will be a few weeks or a few months. Control4 does have other options available for Apple TV, whereas other control platforms such as Elan and RTI don't, so you could ask your dealer to install the native HomeKit driver instead as that works on existing controllers.

  3. jmb

    tvOS 15.2 is now out and you have been beta testing for several months.   Any chance of a Christmas present from Intrinsic?    At least a timeline at this point would be reasonable. 

  4. jmb
    Can you provide some sort of updated timeline? Several months ago you were beta testing which was the last I heard. Thank you in advance.
  5. jmb
    I had the same problem, but don't have a free IR on the HC800. So I went back to the Apple remote, not ideal.
  6. jmb
    Now that you are beta testing, any update on GA release? I have two Apple TV's that family members have accidentally upgraded so I am now back to the pain of using Apple remotes to control the apple tv and the C4 remote for everything else.
  7. jmb
    I signed up for your newsletter in May, but have never gotten one. Did you ever publish an end user newsletter?
  8. jmb
    thanks
  9. jmb
    That is good to hear after tvOS 13 debacle I am reluctant to try.
  10. jmb
    Does anyone know if when I upgrade my Apple TV 4K to TV OS 14 will break the integration with the Intrinsic driver? Since I can't go backward I want to be careful.
  11. jmb
    Thanks. Do you know why it breaks without the latest version? I’m not sure sure why the March version wouldn’t continue to work. Thamks again.
  12. jmb
    So, before I incur a service charge from my installer, how do I figure how if I need an upgrade. It stopped working in mid-late March, after the installer did an upgrade it was good. So, it was upgraded on March 27th, how do I figure out if that it what I need again? I don't quite understand the frequency with which I have issues with this driver. I don't have it with any other driver with issues and I do have other 3rd party drivers. I'd happily upgrade it myself, but not being able to do that, it feels like constant a fishing exercise. I have resisted paying for annual service contract with my dealer, but this one driver may necessitate it. In the end it might be cheaper to upgrade my HC800 and avoid the need for the driver.
  13. jmb
    I have gone into Composer HE and I can't find the version number for the driver. When do I find the version number? I signed up for the newsletter a month ago and have not gotten any news about a new release.
  14. jmb
    @IntrinsicGroup My driver stopped working again, I've rebooted the controller and both of my Apple TV's. Any other suggestions?
  15. jmb
    I've signed up as well. Thank you. I agree line 2 of the address should NOT be required.
  16. jmb
    I'm checking in, any progress on this? Without knowing I would break my existing integration I upgraded my Apple TV to TvOS 13. Once I realized it was broken and I could not go back I reached out to my dealer for help. My dealer first suggested upgrading the controller, since I was out of IR ports on my C4 Controller. Instead I asked my dealer to look at your driver and I purchased it through him, I believe I am his only customer with it. So far, only once has it stopped working, i tried several times the basics of rebooting the Apple Tv's and controller, but nothing. So, i reached out and he figured out he needed to upgrade it. I has now worked flawlessly. I would rather stay ahead of it and not have my family complaining about it. Getting notified of updates so I can chase the dealer doesn't seem like a big ask especially since I paid for the driver. The dealer was a pass through.
  17. jmb
    Got it, so the dealer gets the notification. Can I also get notified of updates?
  18. jmb
    I've never gotten a "mailshot", how do i get on your distribution list?
  19. jmb
    I tried rebooting the hc800, but it still didn't work. I lived with it for awhile and finally gave up and called my dealer.
  20. jmb
    I bought my driver for two Apple TV's in January. My driver stopped working last month and I used the Apple TV remote again for awhile, but finally reached out to my dealer who updated the driver and now everything works fine. Without auto updating, I'm worried that I will need to constantly depend on my dealer to log in do updates, which will not be a great user experience.
  21. jmb
    Anyone know if Control4 is planning any product announcements at CES 2020?
  22. jmb
    With the Apple 4K, roll back is NOT an option.
  23. jmb
    There is nothing there?
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