They don't have to have Pro to change one icon. Your dealer has to have Pro to load up several custom drivers into the system. Adding drivers into the system requires Composer Pro.
Nope. Contact Us leads to an email submission form.
This isn't Windows or Android. It's a whole operating system that keeps apps on multiple platforms in sync. Considering it's pushing out the information to interfaces on touch screens, remotes, apps, and TVs (all different systems with different resolutions and capabilities), it's nice that it has the ability to change an icon, at all, imo.