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thegreatheed last won the day on January 17

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About thegreatheed

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    Control4 Wizard

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  1. Sure. And they do hold workshops, but those cost money (your previous question was do low-volume dealerships cost money). Continually educating dealers who aren't selling anything is a quick way to lose money. You are right that money isn't a perfect indicator. That's why dealers also have to be trained and have certain numbers of trained techs on staff. And why Snap/C4 has regional managers in the area who can address quality issues that come up.
  2. If a dealer isn't actively working on systems, they aren't getting the exposure and experience necessary to stay current. Inexperienced dealers don't help grow the brand.
  3. If I had a nickel for every time a major player was going to take over the home automation industry... I'd have at least a few nickels. But Control4 is still the value leader in delivering a full automation experience.
  4. They don't have to have Pro to change one icon. Your dealer has to have Pro to load up several custom drivers into the system. Adding drivers into the system requires Composer Pro. Nope. Contact Us leads to an email submission form. This isn't Windows or Android. It's a whole operating system that keeps apps on multiple platforms in sync. Considering it's pushing out the information to interfaces on touch screens, remotes, apps, and TVs (all different systems with different resolutions and capabilities), it's nice that it has the ability to change an icon, at all, imo.
  5. Yeah, but if he's going to creating multiple drivers with multiple icons, those new drivers will have to be added to the project, which requires Pro.
  6. There are instructions for a dealer to create drivers with custom icons on the Knowledgebase. KB 3909
  7. Your volume should only be controlled by one piece of equipment, so what do you mean by "with my Sony TV, Sony receiver and Control4"? This is NOT related to Control4, it sounds like whoever set up your system has no clue what they're doing. Volume control is 100% solid in my project.
  8. I don't see a way to set the names of remote focused buttons programmatically, but you can use conditionals based off what room the remote is set to.
  9. It doesn't automatically switch back and forth. If you're going to take it off the dock, configure it for wireless.
  10. You should ask these questions directly to Control4.
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