penn65000

What is a “mains sensor”? Thx.

???? Not me. You’re making this up. If you have them then post them.

They’re not. Sorry. Computer OS’s update frequently. No one in their right kind expects consumers to update router or AP or BIOS on a computer with any frequency.

Guess you’re not referring to me then. Sorry. We don’t have internet issues when we have C4 issues.

Apple and oranges. OS isn’t firmware. Yes once/year is fine for firmware. All our other Wi-Fi devices are fine.

If the dealer built it incorrectly then could be. But why would it impact only neeos?

C4 can’t possibly depend on quarterly firmware updates to solve neeo issues. Most don’t update at all. I just have dealer update yearly.

Once/year firmware updates too infrequent? Not sure that makes sense to me.

This year or last year longer s

I guess could be but they used ruckus gear and no issues with our other wireless devices, just neeos.

Internet all C4 dealer installed and all ruckus.

So suspect you’ve not installed any Neeos or T4s correct?

What do you mean system keypads? Thx. Our issues are with the 6 button keypads mostly. All have issues w delays and losing functionality. Again c4 has been out, new controller, stronger mesh, power conditioners on sump pump, swap hardware etc. problems persist. C4 claims interference but don’t believe that because even dealer admits more interference in apt buildings and they don’t have issues in that setting.

I go with only C4 drivers as I think third party will ultimately disappoint. Thx for your thoughts. They are helpful. Will ultimate switch to Lutron lighting which works w c4 and savant.

1. Neeo is a mess in many ways. 2. we waited til after the bad batch. This is another bad batch 3. I am on latest OS. Lots of bugs to point they had to power cycle our Core1 each night 4. you don’t believe this? Why would I lie? Diamond dealer and C4 involved and still doesn’t work 5. Yes no response from corporate amateur hour there

Insecure dealers afraid to respond.

That’s clever. How about addressing the question?

why don’t you start another thread for that?

Could someone provide fresh savant cs C4 comparison? Thinking of switching two homes from C4 to Savant due to: 1) Neeo debacle (ongoing for us) 2) T4 touchscreen issues (bad screens) 3) Core 1 bugs 4) C4 lighting in one home is unreliable (both are zigbee not panelized). All latest gen but in one home multibutton keypads unreliable. c4 rep been to home and never solved. 5) SnapOne corporate lousy. Doesn’t respond to C4 complaints. Not sure if better w savant. But their indifference is a huge issue.

Can you list +s and -s of savant vs C4? Thinking i might switch to savant but I’m aware (friend who has savant) that they’re far from perfect —- in. But the neeo issues and core 1 bugs are straws that broke camels back imo. I have two homes w C4 so this won’t be cheap and I have C4 lighting so wondering if savant can control c4 lighting (zigbee) or do I have to swap out for Lutron? My C4 audio matrix failed (like others — power supply) so I now have triad which I’m guessing works w Savant? Another big problem — waited until they fixed T4 display issue before having my T4’s shipped and now have 2-3 T4’s w display issues (dealer RMAing all of them). Can’t believe they sent me bad T4s. And over 1/2 my neeos were rma’d and the rest are dying or you need a lab tech to put them on charging station precisely so the contacts meet!

For C4’s sake I hope so. I’ll wait a couple of years until Halo is on v3

We’re RMAing all our neeos (going back to 260s) and now going to steer clear of halos. Awful, but what I expected given our neeo experience.

Plugged directly into wall. Table top via Wi-Fi.

Don’t know re autobrightness but don’t car. Told C4 to replace them all and all our neeos. Regional rep coming to our house.