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About DTxAg

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    Control4 End User

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  1. Does anyone have any insight for the following issue? I've got multiple instances of the Blackwire Amcrest NVR driver installed on my EA5 controller. Each driver is assigned to a different channel of the NVR, which lets me view each individual channel of the NVR from my navigators and phone. However, the Amcrest NVR seems to be using different channel numbers for snapshots and video streams. For example, the NVR actually uses channel 0 for a snapshot of the front door but channel 1 for the video of the front door. The result is that when I select the "security" tab in a navigator or my phone, I see snapshots of most of the channels, but the channel snapshots are one channel off - the channel 2 snapshot is used for channel 1, the channel 3 snapshot is used for channel 2, the channel 4 snapshot is used for channel 3, the channel 5 snapshot is used for channel 4, and the channel 6 snapshot is used for channels 5 and 6. There is no snapshot for channel 1. However, if I select channel 1 (which has the channel 2 snapshot), I see the channel 1 video. If I select channel 2 (which has the channel 3 snapshot), I see the channel 2 video. Selecting any channel from a navigator gives you the correct video, but the wrong snapshots are used for the channels in the navigator "security" tab. Basically, I'm trying to figure out if there is some way to change the channel numbers used for snapshots on the NVR without changing the channel numbers used for video streams on the NVR. They are somehow out of whack. Thanks.
  2. Many thanks to Coolabode for helping to upgrade my system and fix some issues. Everything went smoothly, and they were very responsive. Great service and great price.
  3. Kevin, some of the intercoms did have "echo cancellation" disabled, but none of the intercoms had "echo calibration" turned on. Most of my intercoms have the options for enabling or disabling echo calibration/cancellation greyed out so that I can't pick either one. Not sure what that means. EDIT: I just enabled "echo calibration" in a room that did have the ability to enable it, and I immediately heard the same beeps. So Kevin is right, it's the "echo calibration" feature that's causing the beeping. Most of my intercoms don't have the ability to turn on or turn off that feature, as the "echo calibration" and "disable echo cancellation" options are both greyed out in Composer Home. What I was able to do was pick an intercom that had the "echo calibration" and "disable echo cancellation" options selectable, select the "disable echo cancellation" option, and use the "apply to" button to apply the settings to all intercoms. Even though most intercoms had no ability select the "disable echo cancellation" option, this apparently forced all intercoms to disable that feature. Many thanks.
  4. Unfortunately mine does, and I have no idea where to find the setting to turn it off.
  5. So the sound is actually being played right after the touchscreen connects to the EA5 controller and displays the wallpaper for the room. You can hear the intercom/speaker make two clicking noises (maybe turning on and off for a self-test) and then it plays the sounds. I've attached an audio file where you can hear the two clicks and then the beeps. It does this for every touchscreen I have. When I reboot the entire system, you can hear all the touchscreens coming online at slightly different times by the beeps. T3 Sound.mp3
  6. My C4 system isn’t connected to my alarm system. The touchscreens have always beeped like this. One lower beep, one middle beep, one upper beep whenever the touchscreen reboots. It occurs on the grey screen before the touchscreen connects to the EA5 controller to get the room assignment. Not sure what caused it last night, but it was almost like a rolling update where each touchscreen would go down and reboot.
  7. My system somehow decided to perform a rolling reboot of all touchscreens during the middle of the night. Everyone in the house got woken up by the "beep-beep-beep" tweeting noise that the T3 touchscreens make when rebooting. Is there any way to disable the sound the T3s make when rebooting? I don't think the "play doorbell chime" option in Composer HE is the right option, and I don't see anything else that might let me do this.
  8. Many thanks to Neil for helping to update my system and add some new drivers. Great service.
  9. Updated. Audio matrix switch is gone. I still have the 4-zone amplified (C4-8AMP1-B).
  10. I am upgrading/replacing some equipment in my rack and have the following items for sale: C4-16AMP3-B amplifier with rack mount - SOLD C4-8AMP1-B amplifier with rack mount - SOLD C4-16S2-E-B audio matrix switch without rack mount - SOLD Nothing is under Control4's warranty any longer, but all equipment works as expected. I'll pay for shipping (continental US only).
  11. I think one of those would work. Thanks!
  12. No it’s a standard USB on one end and the other end is round (not mini USB).
  13. I have a ZCA-ZXT30 zigbee extender and in the move apparently managed to lose the USB cable that connects the extender to its power supply. Anybody happen to have one or know where I could find one? It’s got the standard rectangular USB connector on one side and a cylindrical power supply connector on the other end.
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