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rosenqui

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About rosenqui

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    Control4 End User

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    Ottawa, Ontario

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  1. Yes, but only if you need a sensor object in the project for the sake of programming or binding. The issue is that the panel side of that binding doesn't even appear in Composer. If it did, then the [Add Zone Drivers] action button would/should create the contact and wire it up, but it doesn't. It only adds objects for the first 12 zones:
  2. I don't think so - I don't think the new zones even show up in the list of contact sensors until they show up in the top half of that display. A lot of zones might not have/need any bindings unless you plan to use them in automation programming.
  3. I don't have an issue with the Control4-supplied driver other than this, so I'd rather not drop another $180 on the problem.
  4. The driver is: Just to be clear, the only problem I'm having is that I can't get the top half of the security panel properties display to expand to 14 zones from the original 12. The Android C4 app and the Composer status for partition 1 know about the extra 2 zones, but I can't change their name & type since they're not in the list above.
  5. The panel is a PC1832. I'll try enabling auto scroll mode to see if that does anything. As an aside though, when my system was upgraded to OS 3.1 the security panel driver had to be completely redone (I was on 2.8 previously). I never had to do any of this stuff when the tech remotely updated my system. The newer driver pulled the zone names & types the first time through, it just doesn't want to expand the [Zones] tab portion of the properties to include the new zones.
  6. I've got one of the nice PTK5507 touchscreen keypads upstairs. The original (builder-supplied) PK5501 is down in the basement near the panel, but it doesn't get much use unless someone is doing stuff right at the panel. The touchscreen has a [Broadcast Labels] button in its installer menu. I used that as well as the *998* option and it hasn't seemed to make any difference for getting the 2 extra zones to show up in Composer.
  7. I just tried that and then did "read from panel" again... no change :-(
  8. I've got a DSC security panel using the IT-100 serial interface. It's working fine with my C4 system (HC-800) running 3.1.0, but I just added two more security zones and I can't get Composer to show the extra zones. In the panel properties I've bumped up the number of zones by 2 and added those new zones to the partition 1 list. I've clicked on the little "read from panel" button at the top right of the properties page several times and I can see from the debug log that it knows about the new zones (I went from 12 zones to 14): ReceivedFromProxy(): READ_PANEL_INFO on binding 5001; Call Function PRX_CMD.READ_PANEL_INFO() ZoneInformation:SetDataGuardFlag for Zone 1 to false ZoneInformation:SetDataGuardFlag for Zone 2 to false ZoneInformation:SetDataGuardFlag for Zone 3 to false ZoneInformation:SetDataGuardFlag for Zone 4 to false ZoneInformation:SetDataGuardFlag for Zone 5 to false ZoneInformation:SetDataGuardFlag for Zone 6 to false ZoneInformation:SetDataGuardFlag for Zone 7 to false ZoneInformation:SetDataGuardFlag for Zone 8 to false ZoneInformation:SetDataGuardFlag for Zone 9 to false ZoneInformation:SetDataGuardFlag for Zone 10 to false ZoneInformation:SetDataGuardFlag for Zone 11 to false ZoneInformation:SetDataGuardFlag for Zone 12 to false ZoneInformation:SetDataGuardFlag for Zone 13 to false ZoneInformation:SetDataGuardFlag for Zone 14 to false SecurityPanelCom_ReadPanelInfo Starting Timer: OutQueue Starting Timer: Info The mobile app shows the new zones, but just as "Zone 13" and "Zone 14". It displays their open/closed status just fine, so most of what I need is working, but the "Zones" tab in Composer never adds extra rows to its list of zones to let me edit the names and the zone types. I suspect that the zone sync from the panel isn't working 100% because the mobile app shows the default zone names rather than the names I assigned in the DSC security panel (those show up correctly on my DSC touchscreen so I know they're configured correctly at the panel). Clicking [Refresh] from the Actions tab doesn't help, nor does [Add Zone Drivers] - it just adds drivers for the original 12 zones. Any ideas on how to get the two new zones to show up in the zone list so that I can edit their names and types?
  9. Good to know - thanks. At least I know it's not something I misconfigured.
  10. I'm running the app (3.1.0.352) on a Kindle Fire HD 8" tablet. The only issue I've noticed is that the Kindle tablet shows up in the My Account / Users & Devices / Devices section of the customer web site, but not in the My Automation / Notifications / Devices section, and I don't get any notifications on the tablet. I'm getting notifications on my Android phone and they show up in the Notification History of the web site. Do I need to do something extra to get notifications to appear on a Kindle tablet?
  11. That's only true if WiFi happens to be active 🙍‍♂️. If you're out & about and not connected to any WiFi, but have your VPN active and tunnelling over the cellular IP network you get: Unable to Connect Please join a WiFi network connected to your system, or contact your dealer to enable Anywhere Access through 4Sight.
  12. Thanks to all who responded - I've got an upgrade scheduled for tomorrow morning. For others who are facing the same thing: I had several choices of remote programmers - all seemed great and all were pretty close in the hourly rate. Don't hesitate to do the same thing I did if you're finding that your local dealer is too slow to respond or too expensive.
  13. I've got an HC800 running 2.8.2 that I'd like to get upgraded to 3.X. I'm requesting rough estimates for a remote upgrade - please specify if the estimate is in USD or CAD (I'm in Canada). The red-button UI is configured to display on the living room TV at the moment, but we never use it so it can be deleted. I have a bunch of Sonos devices but we always control things via the Sonos app. The Sonos involvement of C4 is mainly some programming on keypad buttons to start a zone playing a streaming radio station. The main thing it looks like I'll have to give up is the old Sonos announcement capability - I'm currently using it to play a doorbell sound in certain zones without killing the current audio source. I don't have any C4 touchscreens, just Android devices and a bunch of SR-250 remotes. Feel free to post publicly or DM me with a price if you're able to help out. Thanks in advance, Eric in Ottawa
  14. I bought Composer HE but have access to Pro through a friend when I need it, that way I can do bindings etc. if need be. I don't have authorization (nor do I want it) to purchase drivers since I don't have a dealer account. The only reason I'm not going through my dealer is that they contract the C4 programming out, so turnaround is slower than here and there are more fingers grabbing a slice of the profit pie.
  15. I try to do most of the work on my C4 system myself, but one of the things I can't do is purchase drivers. I just got an LG OLED65B6P so I'd like to get the Annex4 WebOS driver as well as the associated free drivers for the apps like Netflix, Plex, VUDU, etc. If you can help me out, please PM me a quote for getting the drivers onto my system; I should be able to take it from there. Please specify if your quote is in US$ or CAD$. I can pay in US$ via PayPal and CAD$ via email transfer or PayPal. Thanks in advance, Eric
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