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jfh last won the day on March 17

jfh had the most liked content!

About jfh

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    Control4 Wizard

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    I enjoy finding new ways to make my Control4 system useful and would love to learn more about how C4 works.

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  1. Still failing today. Sent additional info to Ecobee support. Would appreciate any feedback from users of the driver who have successfully added the C4 application or see the same failure from Wednesday to date.
  2. Thanks. Tried redoing two hours after deletion. Didn’t work. Will try again later today.
  3. No, bad eyesight. It is version 9 dated 9/11/18.. And it doesn’t make sense it’s a driver problem anyway because the Ecobee site recognizes the driver generated pin as C4; it just doesn’t finish the validation.
  4. Status report says it’s supposed to be fixed. Have rebooted the Ecobee and tried multiple browsers but Ecobee site still fails to validate the application. Opened a ticket with Ecobee support but I don’t think they understand the problem because they just sent me instructions on how to do the very process I was doing. They advise contacting Control4 to have them generate the proper application code
  5. Version 2. AFAIK he latest. I was able to add the application fine Monday. Today I just keep getting the error on the Ecobee site.
  6. My system restarted yesterday so I had to reauthorize the Ecobee Network driver. Got a pin, entered it in Add Application on ecobee.com and got “Oops, something went wrong. Restart me and let’s give this one more try” on Ecobee. Tried multiple times, no change. anything I can do to figure out how to fix this? on a related note - why can’t this driver reestablish connection on a reboot? It is absolutely ridiculous that I have to go through this every time the system reboots.
  7. I have the Elite and would not want a wireless one. The video quality is unite good. The C4 Ring events work quite well though I wish I could have gotten local events working. The Ring ap itself is hit or miss (nothing to do with C4). From a C4 standpoint the DS2 would win hands down but I just couldn’t justify the price. Im glad I have the Ring, but it’s kind of expensive if you are just looking at it as a C4 doorbell.
  8. The keys in the properties page haven’t changed in years. How do I tell which one is the problem and how do I get new ones if needed?
  9. Thanks for the update. Will you let us know which, if any, drivers need to be updated after you figure out the fix whether it be yours or any individual third party driver?
  10. I’m going to be contacting them directly. But by also posting here I hope to raise awareness in a way just opening a support ticket doesn’t. This seems to be a DC problem. But it should concern every developer who uses the service because most people are going to blame the driver and not DC (look at this thread - my first instinct was to fault Chowmain)j
  11. I agree DC probably isn’t going to change the whole model and your suggestion is more practical. I wa mostly questioning the current logic. Perhaps it’s DC that we need to petition to implement my “fire an event if something is wrong” suggestion. I’m going to suggest both that and the 90 day check in to them and hope others will do the same. @DriverCentral can you comment?
  12. Also a good idea though I would prefer local keys/certificates stored on the controller to validate the licenses rather than having to check with an external server at all. Aren’t most licenses lifetime and/or tied to a MAC anyway? I really didn’t think about driverCentral bing a single point of failure until this happened.
  13. Thanks. Going to see if I can load/use UK Amy. That seems to be the most pleasing English language voice.
  14. The driver doc indicates thee are 50 voices yet my driver doesn’t show anywhere near that many. Is there something I have to do to get more? is there an Alexa voice somewhere?
  15. I also found that Advanced Announcements no longer works even after fixing the licensing problem. Don’t know if the two are related. But this is very disconcerting- the function of my system relies HEAVILY on Chowmain drivers and not realizing one or more isn’t functioning as expected is a big problem. @alanchow is there someway we can get a Chowmain driver health check function with event(s) that will fire if any driver is unlicensed or returns an error?
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