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SergeyM

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  1. In system it's wired and powered by PoE from Cisco SG350 PoE switch. In our office for testing I use 30W PoE+ injector. I tried power off/on several times, also as Factory Reset procedure. It is well known that T3 uses customized Android 5 platform. What is purpose of Micro-USB connector on the back side of the panel? Is there any recovery procedure with USB?
  2. Hello! Our customer report of not working 7" T3 panel. We found it stuck on animated Control 4 splash screen (4 in circle is rotating and). I try reset it to factory defaults (via Factory Reset hole button near Mic), but its not work. After I reset panel (via Reset hole) and immediately press Factory reset hole button I see 4 in circle with exclamation in yellow triangle sign and text below: "No command". After I depress Factory Reset hole button I see text "Deleting" and panels reboots. But nothing changes - T3 is still stuck on boot splash screen. I attach Boot splash screen. How to repair this T3 panel?
  3. Hi Brad, In my case problem was in VIRTUAL Director mode only. So, if you have the same problem try (change program path to your): Copy libeay32.dll from c:\Program Files (x86)\Control4\ComposerProXXX\Broker\ to c:\Program Files (x86)\Control4\ComposerProXXX\Broker\node_modules\x.509\build\Release\ Have a nice day.
  4. Hello! I found that all 2.8.0 - 2.8.2 versions of Composer Pro rise exception at start in Virtual mode (dialog window): "Broker is not connected to Director. The connection status is : 'Exception: Error reading JToken from JsonReader. Path '' , line 0, position 0'. " Would you like to continue to wait? Press 'Cancel' to continue anyway." and buttons Yes, No, Cancel. Press Cancel results dialog with message: "Unable to start Director and/or Broker server. Please check debug error log for more information" In "broker.log" (from c:\Users\xxx\AppData\Roaming\Control4\2.8.2\logs\) I found: module.js:355 Module._extensions[extension](this, filename); ^ Error: The operating system cannot run %1. C:\Program Files (x86)\Control4\ComposerPro282\Broker\node_modules\x.509\build\Release\x509.node at Error (native) at Module.load (module.js:355:32) at Function.Module._load (module.js:310:12) at Module.require (module.js:365:17) at require (module.js:384:17) at Object.<anonymous> (C:\Program Files (x86)\Control4\ComposerPro282\Broker\node_modules\x.509\index.js:2:12) at Module._compile (module.js:460:26) at Object.Module._extensions..js (module.js:478:10) at Module.load (module.js:355:32) at Function.Module._load (module.js:310:12) at Module.require (module.js:365:17) at require (module.js:384:17) at Object.<anonymous> (C:\Program Files (x86)\Control4\ComposerPro282\Broker\broker.js:1:62880) at Module._compile (module.js:460:26) at Object.Module._extensions..js (module.js:478:10) at Module.load (module.js:355:32) In "director.log" (from c:\Users\xxx\AppData\Roaming\Control4\2.8.2\logs\) I found: [6536] ERROR: Failed to load plugin FileScanner.dll Error(-1) no error message available [6536] ERROR: Failed to load plugin ZonesManager.dll Error(-1) no error message available [6536] ERROR: ProjectSave: *** The project is invalid *** [6536] ERROR: ProjectSave: properties is missing [6536] ERROR: ProjectSave: continuing anyway [6536] ERROR: ProjectSave: Unable to load project file C:\Users\xxx\AppData\Roaming\Control4\2.8.2\etc\DirectorState.default [6536] ERROR: Unable to open certificate file [C:\Program Files (x86)\Control4\ComposerPro282\Director\server.pem]: No such file or directory [6536] ERROR: Unable to open certificate key file [C:\Program Files (x86)\Control4\ComposerPro282\Director\server.pem]: system lib [6536] ERROR: Unable to open CA certificates file [C:\Program Files (x86)\Control4\ComposerPro282\Director\clientca.pem]: system lib [6536] ERROR: SDDPServer::SDDPServer::joinMulticastGroup: Error joining multicast group: An invalid argument was supplied [6536] ERROR: Error joining SSDP multicast group: system:10022 [6536] ERROR: SDDPServer::SDDPServer::joinMulticastGroup: Error joining multicast group: An invalid argument was supplied [6536] ERROR: Error joining DDDP multicast group: An invalid argument was supplied Connection in Local system mode (with real controller) works fine. Reinstall Composers did not solve problem. Anybody has same problem? Best regards, Sergey.
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