wiley

Wow - so they are forcing a SaaS model for all hardware bought from April 2024. For me personally I get my Control4 dealer around once every 2-3 years for 3-5 hours (new OS features just don't come in frequently enough to warrant more regular visits) to update software/ drivers, tweak the setup and account for any new/ changed hardware (usually the once every 3 year TV/ AV Amp upgrade cycle). On that basis I would not upgrade to new SNAPOne hardware when my HC controller is sunsetted or just needs to be upgraded. Im sure for high end automation users (50+ sensors/ devices/ large multi room setups) this is a no brainer (cost wise) but for the sub 50 sensor/device setup I have I would just switch to apple Home or some other matter/ thread based setup which also moves me to a no-dealer required setup/ maint. model which gives me more control (but Im a relatively technical user). Also no more having to use a very narrow set of expensive sensors that are C4 compatible. Im sure the CFO has crunched the numbers and this model increases recurring revenue but this move will lose a lot of the lower end crowd or those that have the tech nous to build and run their own system.

Hi there all - is Control 4 connect replacing 4sight over time? I have an older HC controller and it would seem I can continue to use 4Sight but presuming I will be forced off 4 sight over time or the HC controller will be de-supported.

Many thanks for responding so quickly. Much appreciated.

I have heatmiser thermostats integrated with a HC800 controller running OS3. Sometime in the last 7 months the iOS app no longer displays schedule for any of the thermostats. The thermostats themselves have their schedules and are working fine and can be seen by C4…the schedules are just blank on the app. Any ideas? This all worked when last used in Feb and have made no upgrades to the HC800 so I’m thinking it’s the app?

Indeed I meant on HC...it does work on my EA. Thanks for correction.

That should not be the case. What do you mean by bricked your Apple TV? Yep ...if you were using the C4 (2.x OS) IP driver then the tvOS 13 update stops that working on the ATV 4K. I reverted back to using an infrared bug and the old IR C4 driver...no way to get around it. I'm assuming you are on C4 2.x OS and upgraded to os13 on the ATV but you probably need to ask your C4 person what they did. They really should have tested that everything worked before leaving!

OK but surely is we had an IP driver (albeit not certified) on a 32 bit OS then not a huge stretch to expect it could be rewritten for a 64 bit one. Just wondering what restrictions would exist on a 64 bit platform that didnt exist on a 32 bit one. Probably diminishing returns on this thread but am genuinely interested. There must have been many other drivers that would need to be ported to the new 64 bit architecture as well.

OK so its a commercial decision, likely not a technical one. Of course no platform lasts forever so an update to EA or whatever comes after is a certainty. The IR solution works so all good.

Actually I did know about the move from flash to Android and have a hardware engineering and software background so please don't make assumptions : - ) My point was that the HC800 could run a driver for this as ip drivers used to work on the HC series for the apple TV 4K - this is a choice by the driver author, not a technical constraint of the HC800.

I suspect they have the processing power...I cant think of a technical reason why they cannot support the driver other than the fact that either apple or C4 cant be bothered writing a driver for the HC series!

My dealer informed me that the new 'official' apple TV 4K ip driver wont work on my HC800 so have reverted to the IR driver. At least the sleep works now.

The apple TV ip driver for apple TV 4K no longer works on a HC800 (for TVOS 13) ....now only works with EA series C4 units. Im sure increasingly HC800 owners will be pushed to new hardware. I reverted to using an IR bug and the old IR driver to maintain integration. The only good news is that the appleTV 4K now stays in sleep (the old IP driver kept waking it up) :- )