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About Teammac

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    Control4 End User

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  1. I have a mix of Axis and Hikvision IP cameras. Driver works great with the Axis cameras but won't send an image with Hikvision. I can paste the snapshot URL in a browser and get an image with no auth needed. Any ideas on what I might be missing?
  2. I have a Vidabox running their Drop N Rip version of My Movies. I don't see the advantage of having the latest version if it's not going to work. Any idea on how to roll My Movies back to an older version that works with the driver? Sent from my iPhone using Tapatalk
  3. I can't get any Blu rays into my collection. If I add one, the system stalls. If I remove it, the driver keeps scanning as normal. You are correct, very annoying! Sent from my iPhone using Tapatalk
  4. I know this is an old thread however, this is my exact problem. Regular DVDs scan immediately but Blu Rays stall. Was there ever a solution to this? Thanks
  5. Using the process from the KB, I unplug power, depress the "factory reset" button with a paperclip, plug power back in. HDMI is connected but no signal at this point. The power light begins to flash blue for about five seconds (stays solid blue), then the link begins flashing blue which continues for about 30 seconds (stays solid blue). Data begins flashing blue for about three seconds (stays solid blue). Wifi begins blinking purple, I release the reset button at this time. It continues to blink purple for about three seconds, then blinks about three times blue, then remains lit. At this point, television displays "Control4"...all lights remain solid blue, display stays the same, nothing else happens.
  6. Is there another way to factory reset or network reset other than what I've already tried? Sent from my iPhone using Tapatalk
  7. Checked the router and the device is not getting an IP address. Gave it a static address and still can't ping or connect to the controller.
  8. Also, the controller has only been wired with Ethernet directly to my switch. I don't have an unsecured wifi for it to connect to. Ethernet port lights on the back are solid green on the right and flashing on the left.
  9. Thanks for the replies. Matt, after the boot up, the screen goes to "Control4" it doesn't show anything during the boot, just after. My HC-250 boots with just the "4" logo, the 800 has the full "Control4"...if that means anything. I've checked system manager and the controller isn't found. Cyknight, the lights have varied from all my attempts to get it to boot up. Most commonly, it boots normally with power, link, and data solid blue. I have tried other ways to boot it and restore it and have seen all lights including wifi in blue. I tried other boots and seen only power lit in blue. Currently I have power and wifi only lit.
  10. I tried a network reset. I read you hold the button and apply power. When I try this, all the lights boot normal, I did notice once or twice, the wifi light stays lit after the boot. I also read for a factory reset, you hold the reset button and apply power and I read you hold the reset button when plugged in. I've tried both ways with no result. I also read where you only need to hold the reset button for 7-10 seconds before wifi starts flashing, "link" flashes for about 30 seconds, then data, then wifi starts to flash. No matter what I've tried, once all the lights are on, the HDMI displays "Control4". Not sure if it means anything but when I received the controller, it wouldn't power on by just plugging it in, I had to push the "power" button on the back with a paperclip to get it to turn on.
  11. I'm trying to add an HC800 to my project however, the controller isn't responding to factory reset attempts. The controller acts like it's booting up, power light, link, data, and wifi all lights blue but it's not found on my network. Video shows a black screen and "Control4" in large white letters only, nothing else. The network lights on the back have a solid and a blinking yellow as if it is communicating with the network but again, it's not found, no ip address. I've tried factory reset several times, holding the button until the wifi blinks orange, holding ID while powering up, still nothing. Any suggestions or anything I'm missing??
  12. I'll try the timers and see how that works. I'm thinking 15/30 minutes will be too much of a delay. I'm trying a few things with SNMP in Composer but can't figure out how to report what's connected or not connected to the router. Sent from my iPhone using Tapatalk
  13. Thanks for the reply Cyknight. I've tried both Followme and Chowmain's Ping driver. The problem with Followme is not all users are on my Icloud account like in-laws and houseguests. I've been using the ping driver for a couple days which works fine when you set an event to ping one phone. I have it set for example "when front door opens, ping phone" If that phone returns "ok" execute certain commands. It doesn't work when I set it to ping multiple phones on one event. I set a timer and also tried setting multiple timers to keep pinging phones to determine when someone left and it just bogs down the system.
  14. I've searched the forums and Googled this for a few days now and can't find a solution. I have an HC-250 running my whole house, Kwikset lock, DCS alarm, switches/dimmers, audio and video zones, all with no issues. My network is running a Fortigate router, Pakedge 24 port managed switch, and two Pakedge WAPs. I switched to Control4 (Great move!) from an Indigo Domotics system running on a Mac Mini with Insteon devices. The Indigo system had a driver called "Smartphone Radar" (http://forums.indigodomo.com/viewtopic.php?f=26&t=6876) which notified the system when a phone connected or wasn't connected to your network. It worked by scanning your router logs or SNMP. I've seen solutions like the free Ping Driver and programming user codes with the door lock which will tell you when someone arrives however, I'd like to know when they leave as well. Basically I'd like to program a variable for users Home/Away. For example, with the old system I had it programmed when the housekeeper arrived, the alarm system would disarm. If the housekeeper's phone wasn't seen on the network for more than 15 minutes, arm the security system. Is this possible with Control4? Maybe through programming SNMP Configuration in Composer? Any workarounds or suggestions on how other users are doing something similar?
  15. I'm having trouble getting some movies to display cover art in the Control4 UI. I'm running Kodi on a Mac mini and the cover art shows correctly in the Kodi UI however, when I add the files to Control4, most show cover art except a few titles. I can't seem to figure out what's different with the movie files not showing the covers. Anyone using this driver I'd appreciate any help. Thanks
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