wyrob2

Hi unfortunately our router fried in the recent hot weather and has been replaced. while most things are working, control4 has lost connection to quite a few devices - I think because the ‘fixed ip’ addresses were lost with the router. I have composer HE and was looking for the connections detail to understand what IP address C4 is looking for for the lost devices. I can then re-fix them with the new router. I cannot see where to go? Can anyone help? does t seem to make sense to have to call a dealer for this? Thanks!

Hi. I am using Hone Edition 3.3 at the bottom right of the screen there is a little download icon that tells me there are group driver updates for my system. Including Spotify connect. for the life of me I cannot work out how to actually install the updates. man I being silly? Thanks

Hi there. I need to order new buttons as the current ones are beginning to fall apart. They are the laser etched ones that came with the installation. is there another company offering them (ideally stronger quality) or only via C4 thanks!

I know this has been asked in the past, but checking if there have been any updates. simply to say ‘Alexa play ‘xyz’’ and for Alexa to use the C4 speakers rather than their own. The C4 Speakers don’t show up as devices yet. I have created voice routines in C4 which when linked to Alexa allow me to play a fixed playlist eg ‘Alexa Coldplay’ triggers a C4 routine in the right rooms at a certain volume. but can we now expand it so that Alexa can be more advanced as above? many drivers that help with this ? Thanks!

In the end I got an old second hand matrix which works, and two new amps. All good now. Could find no way to fix the dodgy matrix.

Hello i have a new power amp linked to my control 4 audio matrix. The new amp needs the 12v trigger signal to stay on. I would like to program either my ea5 or IO extender with a simple command: - when matrix senses audio, switch on 12v trigger- for the life of me I cannot see anything in HE to get me to that part of the program. What am I missing! thanks!

Hi everyone I have a new power amp to replace a fried c4 unit. The new amp can use 12v trigger which would be super useful. so... as I am not a dealer, but do have HE, can I programme myself my ea5 or io extender to send the 12v signal when audio is on, without the dealer having to install new drivers or functions? I have the cables but not sure of the easiest way? Many thanks!

Hi there. I have Control4 announcement agent to set up to play a sound when the door bell is pressed separately i have the Alexa Show which can now show me video from my porch camera. so.... is there any functionality whereby 'if control4 doorbell rings' i can send something to Alexa. I can then build i routine in Alexa to switch on the camera. i am enjoying the ability to use voice agent for alexa to control4, i guess here i am looking for something in reverse! many thanks in advance!

Hi any suggestions on the matrix amp and power amps to replace my fried units appreciated. I see on C4 they have Triad - any good and do they do a matrix? Thanks!

Hello. so I need to buy a new matrix and 16 zone amp for my house, as I have confirmed the c4 products above are fried. many suggestions on other providers who I could purchase a new setup from (in the Uk ) thanks!

Also. Could it be that my matrix is also fried. Periodically it just stops playing out one channel of certain zones. It’s not the amps. Power reset to the matrix (every day) fixes it Upgrade?

Many thanks. so.... it seems to me that these power amps are ‘dumb’ as in the C4 brain only talks to the matrix. any suggestions then for other /newer (cheaper) dumb power amps I could replace those with to make things more resilient/better? Thanks!

Hi there. a problem since installation but now much worse. We have an audio matrix plus two 8 zone amps. Simply I have to reset the matrix and amps every day (power cycle) to ensure sound through each channel and zone. After a few hours the second amp shows RED in each zone (see picture). The only thing we have as special is the doorbell going through the amps at all times? do I need a new amp or worse?! thanks

Hello. So back on this problem of the matrix only outputting one of the stereo channels. - have confirmed firmware box is filled in - have tested if it is an IP problem by connecting and disconnecting. No change - only resolution is power cycle. .... So. Is there any way I can programme in C4 HE a power restart on the matrix?! I looked through the options and couldn’t see anything? any other ideas to help stop this behaviour many thanks!

thanks ! So on 3.1.1 overall on the EA-5, but this has been a problem since earlier generations do I need to upgrade firmware in the audio matrix too? Thanks