JustJay2

Yes, they do still work. I just don't understand why they went away from that matrix amp. It works beautifully and has a good "sound", I even bought a used one as a backup to my current one.

The end user app for OvrC does not allow device access. If he has the login info, he would need to type the IP address of the router into a browser to get to the router login page.

This misconception is that OvrC is a "user" interface. It is a device management tool, that SnapAV created for dealer use. There is a customer facing component (App), that allows for monitoring and even (dealer built) command execution for such things and network reboots, main controller reboots...etc. And even requesting technical support, if a dealer has set it up. As for "basic management", there really isn't a way to limit someone to "basic" access. It's all or none, but you can have a conversation with your installation company about it. Our company has strict policies regarding access, because of the high potential of someone making a "fatal error" that could take the network down. The days of easy same day service are no longer realistic for some dealers. And most clients won't want to pay to have their system restored. That being said, when pressed by a client, we will remove all proprietary info and have a "hand-off" document signed that clearly states that any service calls are now billable. Basically "you have agreed to void your installation warranty".

Which TiVo do you have and which TiVo driver are you using?

Hope this helps: Sep 27, 2023 Partial Service Outage: Alexa and Google Offline Resolved - The partial service outage affecting Alexa and Google integration with Control4 systems is now fully resolved as of 9:37am ET. Alexa and Google are back online, and both should be working normally with no action required from dealers or customers. We will further investigate to understand the root cause of this occurrence.

KD, I think it might be helpful to make a distinction here. Araknis is network gear WiFi & Ethernet, which is technically the same despite the brand name. Araknis, is a step above consumer grade equipment and has more capabilities than off-the-shelf stuff. 2Gig is a "Z-Wave" driven system/protocol and that is the determining factor of what products you can use, not Araknis. The AN-110 is a current model of router and I would venture a guess that since you have distributed WiFi with the presence of ceiling mounted access points, they should have turned off the WiFi broadcast from the router itself. It does have Gigabit capability on the Ethernet ports meaning it can communicate with hardwired devices that are Gigabit capable. What we call "throughput" from WAN to LAN is also rated at "up to" 1 Gbps, so it depends on what internet speed you are supposed to get from the ISP. The 300 rate you references is max for the 2.4ghz WiFi out of the router itself, this does not translate to the external wireless access points they have there own rates based on how they are configured. And honestly, that is about average for any 2.4ghz network. The 5 GHz band is where the higher speed will be achieved.Once you see the router label, it will tell you if it's a WiFi model or not, because there are two versions of the 110. I know this is a lot of information, but I just felt that you needed to know what protocol you should be making your buying decisions on. For the record, I work for a multi-branch/state AV dealer and my job is to monitor over 600 active client systems everyday. I troubleshoot/diagnose any network or home automation issues and on a average of 87% of the time I can resolve them remotely. So yes, we primarily use Araknis gear, but also Ruckus and Access Networks. We do both Control4 and Crestron. You are obviously able to make your own product decisions, but I have to tell you it "sounds" like you are walking into a better than average home network.

W....no worries, over the years we have gotten used to the Apple zealots!!

You are obviously in the wrong place if you think those are "competitors" in any shape way or fashion. You're joking right???

An HTML "403 error", can occur if key network packets are "dropped" or incomplete during the connection process. While multiple things can cause this, a weak or tentative WiFi signal could be a reason for it. Much like, when you try to make a cellphone call and get "dialing" on your screen for a short time, before the dreaded "call failed" message. It is usually attributed to a weak or lack of cell service. Same concept. Hope that sheds some light. - Jay

amr, Please take the time to read the definition of "Forum", it is a place where people discuss issues, ideas or topics. If you are struggling for help, there is a better way to get help, but trolling here is not one of them. Can we get point deductions towards the "reputations"? I think it is a disservice to grant people Control4 "status" badges based on # of posts, as it tends to give other people a false narrative, that they may actually "know" something. They "new member" moniker on my avatar, does not convey in any way that I have been installing and programming Control4 since the OS 1.25 days. Oh that means 2005, for the "newer" guys.

I would hope that prior to you purchasing your Control4 system, it was explained to you that Composer software is not available to end-users. It is a "closed" system and only serviceable by certified programmers. It is a violation of a Dealer's agreement with Control4 to provide that to consumers or the public in general. While it's common for people to think its all about "$$$", I can tell you it's not. It's about trying to maintain quality and control of their product and its implementation. In other words, it's to prevent an untrained, self-proclaimed "programmer-gurus" from screwing up peoples systems and then blaming Control4 as a company. That is why all the other major control companies (ie...Crestron, Savant, Elan, etc.) do the exact same thing. Secondly, depending on the "service agreement" you have with your specific dealer, if you have one. Most dealer's/programmers, do not have an obligation to update every system to the "current" OS at no charge. While it may not take a lot of time to update most systems, it is still billable labor. A company could spend 100's of man hours, depending on the number of installs they have done, rolling a truck to each system. And please, I know we can remotely access and start updates. But those of us that have done this long enough, know what can happen when you do that and it;s NOT a "best practice". The other thing to keep in mind is, you may have a device or driver that is not compatible with the next level of OS. Lastly, Control4 with the last few versions of it's OS, have brought the consumer a lot of consumer level customizable options. Scene creation, event- based triggers, even some basic programming control. It is far better that the "old day's" and they continue to grow that area. I started in 2006, version 1.2.5 so I know what I am talking about. They'll get you going, like CY said "its not a major update"...it's not hard, just may be new to them. -- Jay "JustJay"