Big thanks to Neil for stepping in to upgrade my OS and make some fixes after my local dealer insisted I needed a new master controller and an expensive house visit to make it happen. He is knowledgeable, thorough, fair and all around great to work with. I’ve had my system since 2009 and for the first time in years I look forward to using more features and working with Neil to get more out of it. Nice to have finally found a dealer I don’t want to avoid dealing with.